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December 2023 by Mike Davis
David in the Columbia Mall store was awesome. We had an older Sleep Number and decided to up grade. He explained everything about the changes made over the past 13 years, and some of his experiences with his own newer bed, which was very helpful in our deciding to purchase. I truly hope that you as a company recognized him for his professional attributes he provided us.
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December 2023 by Nichole Gatewood
Sales representative was very knowledgeable and helpful. We were able to shop comfortably with our kids in tow. Thank you.
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November 2023 by Vincent Cottrill
Excellent experience! Holly was a terrific sales person and I am so glad she helped me. Buying a bed this expensive was not something I was ready to do, but Holly gave me a Veteran’s discount that brought my payments way down. The bed was delivered and setup fast and all my questions were answered. The wife and I love our Sleep Number bed!
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November 2023 by Pat Martinez
The associate was very friendly and helpful. Also, the pillows I purchased, the ComfortFit Ultimate, is a complete game-changer to my slumbers. I absolutely enjoy them, worth the price.
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September 2023 by Shannon Mott
The sales rep did a great job when we came in of showing us our options. Only down side was we have to wait 3 weeks for the bed to be delivered.
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August 2023 by J. Franklin
Salesman was professional, respected my budget, and answered my questions. He's also been great with follow up after purchasing a bed, making sure delivery/installation is scheduled and ready to go smoothly when the delivery date approaches. The store itself is well maintained, and I like that the budget-friendly C2 was up front, not tucked away in the back somewhere. These beds are very expensive, so it was nice to see one I could afford, and didn't make me feel like a pauper to be hidden from the main display. They want to sell beds, regardless of affordability, and it shows.
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August 2023 by Megan Mosher
If I could give 0 stars I would!! Worst mattress shopping experience I've ever had!! First the store was changing out their mattress line so it was a total mess! Not sure why they chose to do it during opening hours. Then the salesman would listen to me about my comfort number, he only cared about making my husband comfortable. He prided himself on being able to guess everyone's number. Well, he NEVER got mine as every mattress was horrible! Then to top it off he called me, ME a 135 lb 5'6" woman a BIG BODIED PERSON!! What disgusting behavior!!!!
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February 2023 by Julie Smith
Great salesman. Bought a bed.
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December 2022 by Brian Hamm
Went and ordered a new bed today and I must say the experience was perfect. The sales person was informative and not pushy or overbearing. David helped find our sleep number then we tested it on the bed we were looking to purchase. It felt amazing and so comfortable that I almost feel asleep. I will update this review after the bed is delivered.
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November 2022 by Jeffery Vosahlo
Jeff at the store was Awesome!! Thank you
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October 2022 by Malinda Parks
Customer service SUCKS!!!! Hope that nothing goes wrong with this SUPER EXPENSIVE BED because no one seems to want to help you fix the problem you’re having!!!!
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June 2022 by Floyd Laabs
Excellent knowledge and customer service. Angel answered all our questions and concerns without being pushy and with had a great attitude.
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May 2022 by Aaron Wideen
Garrett was awesome in helping me with a exchange. Thanks again Garrett for the time in helping!
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December 2021 by Jacob Anderson
Junk! Spent $5k on a low grade mattress supported by some air. Total gimmick. Within a few months, the mattress lost support regardless of the number. Back pain for both my wife and I. The 90 day return policy sounds nice, but it’ll take 6 months of screwing around with different setting before you figure out none of them work out. Just get a nice mattress for 3k and stay away from this hot air.
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November 2021 by Nancy Gilles
Excellent service by Dave and can't wait for our bed to arrive
