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May 2023 by Kath Adams
I have been a client of The Personal Touch for 30 years. In that time, they have consistently provided excellent people to do excellent work. They have always been responsive to my requests and make me happy to trust them. Everyone deserves The Personal Touch!Service: Standard cleaning
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September 2021 by Marilyn Stottlemyre
Angelica did an amazing job. She took pride in her work leaving no detail untouched. I look forward to a regular visit from her. I’ve done business with the Personal Touch for years. They always go above and beyond my expectations.Service: Deep clean
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October 2020 by Brandy Good
The Personal Touch Cleaning Inc. is second to none. Our office is spotless daily. Their customer service is above and beyond! The care and communication we received from them during the COVID-19 pandemic was detailed and thorough. They provided written documents required by our corporate HQ. The care they showed for their own employees and our own was truly special. They focus on all the details in every aspect of their business. I highly recommend them!
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October 2020 by M. Dover
Excellent company, professional and efficient staff. I was using their service before COVID restrictions and appreciate their social consciousness in shutting down to ensure the safety of the community and their staff. Waiting for them to regroup and begin regular service will be worth it. I highly recommend them to anyone looking for a cleaning service.
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October 2020 by Marilyn Heasley
The Personal Touch Cleaning is a great cleaning service company. I have been a client for years and have never been disappointed. They are reliable, professional, thorough and wonderful to work with.
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October 2020 by Ashton Preuninger
5/5 stars. They are very thorough and affordable. I've had other cleaning services who do not even come close to the same level of cleaning standards at Personal Touch.
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September 2020 by J Aldous
I highly recommend The Personal Touch Cleaning service to everyone I can. They have always done such a great job cleaning my home and are very affordable too. I love that I can adjust what I want done and frequency of when I have my home cleaned. The name says it all.... they go above and beyond to add their personal touch to their service. You will not be disappointed with their service!
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September 2020 by Justin Gardner
We have always had great professional experience from The Personal Touch Cleaning office staff and cleaners that have been in our home. They've always done a thorough job and it is great to come home after a long day of work and have a nice clean house. If your looking for a great cleaning company I highly recommend The Personal Touch Cleaning. They will sweep you off your feet
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August 2020 by Pam Sandberg
I have been a customer of The Personal Touch for over 30 years. I have rarely had a problem or complaint. When I have contacted them about a concern I got an immediate response and satisfactory resolution. While I have only used their residential services, I would not hesitate to highly recommend them for either your residential or business needs.
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August 2020 by Human Resources
This was my first time using their services or any cleaning services for that matter. I asked what it would cost and was quoted $50 an hour. They failed to mention this means PER EMPLOYEE that they send out. They sent 3 employees and they cleaned for 1.5 hours so I was expecting a $75 bill instead received a $300 bill. I called to get it corrected and was informed that they charge PER PERSON. Still confused thinking that would make the bill $225 in that case. Apparently they also tacked on an extra 30 mins per employee. They stated this is because they need to, "suit up, get their cleaning equipment and get prepared.This took each person 15 minutes upon arrival and 15 minutes per person after cleaning. Their time ends when they drive away." Surprised they don't charge for the drive time at this point now. I was never informed of any of these little details that incur extra charges. I do not appreciate being blindsided and find this business practice very unprofessional. I was given a $50 discount for their miscommunication bringing my bill to $250 but I will not be using their services again.
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December 2019 by Jill Sem Johnston
Simply the best! Always professional, trustworthy, and dependable! Can’t recommend them highly enough.
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August 2019 by Valerie Freeman Miller
I’ve used personal touch cleaning for years. They are fast, friendly, and thorough. Really happy with their service and would recommend them to anyone looking for some extra help cleaning.
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April 2019 by Gail G.
Have had them before but they seem to be lacking more and more on detail. Left rug covered in dog fur, always missing dusting and had to clean my sink in kitchen. For paying 290.00 for two ladies it was very disappointing. My sq. footage is less than 1900! Shower doors not cleaned and wood floors not washed. Did not bother to let them know because last 2x I did and got such looks. Just wont use again.
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January 2019 by Katie H.
Horrible company to deal with, start out great but most do a bad job. They never once made my bed which was part of the initial agreement, they skipped my one of my bedroom multiple times. Gave them the benefit of the doubt and kept using them however once they damaged my chandelier I had I had enough. They paid for a electrician to put the chandelier back in my ceiling but would not pay for the damage to the chandelier, my kitchen table and my ceiling. Also you should know to watch your billing because the girls in the office do not charge correctly and are very unprofessional. Would not hire back and would not recommend to anyone. If you do hire you need to be home while they work because they will skip multiple things. Also left my daughter hamster cage open. They say they're licensed and bonded yet they refuse to pay for damage at my home caused by their cleaners.
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August 2018 by Douglas M.
I've been preparing to put a house up for sale and opted to use Personal Touch. On Thursday Maria V. spent the day working on the place and it looked great. The next day (Friday) I brought my real estate agent to the house so she could see how it looked, and she was very impressed. To top it all off, I got a phone call from my agent about noon on Saturday and she had already received an offer (at the asking price) from an interested buyer. Wow! So Maria V. cleans it on Thursday and in less than 36 hours after she's done I have a firm offer! Now I'm not saying that it was ALL because of Maria but you can bet I would be ready and willing to use Personal Touch in any future cleaning endeavor!
