Trek Bicycle Kennewick is a destination for the latest products from Trek and Bontrager, offering service and tune-ups for bikes of any brand. It is a great place to find the perfect road, city, mountain, kids', or electric bike. The staff is consistently described as friendly, helpful, knowledgeable, and professional, providing amazing customer service. Reviews highlight the team's passion and enthusiasm for cycling, noting their extra effort to ensure customer comfort. Many customers recommend it as the best bike shop, praising the efficient and helpful service for repairs. The shop is a trusted choice for all biking needs, with customers willing to travel farther to visit based on the excellent sales and service support received.
Jen was very helpful in helping me to find a new pair of cycling shoes that fit me best and suited my needs.
October 2025
Marilyn and I thank Jen and the Service Department for the great support and time they gave us in helping us determine which Trek Bikes are best for us. This Sales and Service support is the reason we will buy from Trek as opposed to a mail order bike. Thank you again Trek for helping us purchase our next Trek Bikes.... read full comment
October 2024
Super friendly and helpful. We had a critical need for a specific GPS mount part ahead of the 70.3 race, and the staff made it happen. Really appreciated their help! Would definitely visit again
