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October 2023 by Jeane Vieman
They did a great job one day service thanks u s aI'm on the road again...
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October 2023 by Scott Abernethy
My older truck suddenly developed a shimmy and started pulling to the right so I took it in to see what was wrong, anticipating that I needed a wheel alignment or something in the steering replaced. The mechanics quickly diagnosed the problem as a badly separated tread in my left front tire! They inspected everything else and found nothing wrong. I took my truck to the shop where I purchased the tires and they confirmed the diagnosis and replaced the tire under my warranty.Thanks, Rachel and the crew at USA Brake for taking care of me and my truck!
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August 2023 by Alicia B.
I hit a part of a tire on the free way. I rolled into their parking lot around 3:30 pm hauling a trailer and my two babies. I could barely hit the brakes and barely made it into their parking lot asking for them to please at the very least tell me what was wrong so I could figure out what I was going to do. the lady at the front desk was so incredibly rude to me! she was looking at me with disgust like she just knew I had no money and did not care I had a car load of kids and might not even make it to the next auto repair shop. she legit looked at me like I was garbage told me she had no room or time to see my vehicle in the time 3 hours they were still open and to get my truck off their property and to a different repair shop!! I have never in my life been treated so poorly and I'm positive it was biased off the color of my skin and the fact I had just finished camping and looked a little rough!! I would t recommend my worst enemy go here!! 360 auto repair down the road not only fixed the one bolt I needed on my control arm to be safe and back on the road but didn't charge me for it and let me and my children and my dogs sit in the air conditioning while they did it!! wouldn't even let me tip them! they said they were glad were safe and that we wouldn't of made it much further!!!!
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July 2023 by GUY HILLIS
Great warranty and fast service.This is where I’ll be bringing my truck from now on.
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June 2023 by Jay Dog
They put the pep back inn my 1985 corvette and it hasn't ran this good inn years Im very happy with them and highly recommend them thanks u guysServices: General repairs & maintenance
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June 2023 by Rachel F.
0 stars, if I could. COMPLETE rip off. $755 for a battery and oil change. They did nothing a trained monkey couldn't do. My coworker had to tell them what to check before they said I needed a new battery. Was recommended to them- I'll never recommend or go there again.
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June 2023 by Jeff S
Always provide awesome service at a very reasonable price - a pleasure to work with!Service: Oil change
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May 2023 by Cody M. Barnes
This was only my second time experiencing service from USA brake & auto, but both experiences, were above and beyond.. They did not try to pressure me to buy other services, but did offer recommendations. My appointment for an oil change was right on schedule, and they took my car right away! They serviced my car fairly quickly, as I waited in the lobby, and it did not even feel like I waited a long time at all. Rachael at the front desk, was a joy to work with. She was very polite, and friendly, and acknowledged me as soon as I walked in the door, she was very personable, and just had great customer service skills. I also witnessed them helping other people as well, and they were very friendly and professional, to those people as well! Thank You Rachael! Also, I didn’t catch the name of the man working in the lobby, but he helped me during my first visit about a year ago, and he was very friendly as well, and he’s always in such a great mood, and seems like a very happy human being, and brings good energy into the environment at his work place. Thank you again USA brake & auto, for outstanding service.. I will definitely keep on coming back, for future service! 110% satisfied! ☺️Service: Oil change
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April 2023 by Morgan S
Third time coming in with a dead vehicle. 3 batteries, 2 alternators (paid them 750 the first time) and they warrantied it the second time. My vehicle is still having the same issue as all previous times going to the shop. Now if I want them to \
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April 2023 by joshua elizarraras
They have absolutely no idea what they are doing. Very disrespectful with your time and money be careful the car has been there over a month and nothing has been fixed nothing. They are rude and they will pretend like they know what they are doing but I promise you they don't my car has been there over a month
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March 2023 by Adrienne King
I’ve used USA Brake & Auto Repair for nearly two decades. They kept my ’99 Ford Escort going for 17 years and have taken good care of its replacement since then. Service has always been fast, friendly, economical, and they’ll help source replacement parts they don’t carry on the cheap (like a driver’s seat, because EVERYTHING in that poor Ford broke at some point). I don’t take my car anywhere else, and they’ve taken good care of friends I’ve referred to them. Just wish they were still open Saturdays.
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December 2022 by Jillian Mendoza
Never go here. Worst experience ever. They charge for services and replacement parts that they don’t actually replace or perform and they advertise warranty on all work, but it’s a lie. They are over priced and take advantage. Horrible customer service and bad business. I’ve had to go back several times after getting my motor replaced, with on going issues ever since. Even after admitting fault, they don’t take responsibility. I would never take my car there again. Shouldn’t need a lawyer for car repairs. More lies in the reply.. and yes you charged me $100 for an oil change, and spilled oil everywhere. You charged for spark plugs but didn’t not even replace them! I have proof. And provided you proof! My car never had issue before this, and you put a motor that didn’t even fit in my car! I will be sending a bill, from a real shop. You didn’t check the motor before putting it in my car? I’ve had issues since the replacement.. and the lady thinks she knows more then everyone, but is just aggressive and argumentative. Not helpful or knowledgeable.
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June 2022 by Dawn Kirt Bowen
I am so grateful to have USA for my car repairs. Took my 99 Toy in. No AC. Had to have the compressor replaced. Wasn't cheap, but I know it wasn't an upsell because I've been going here for 20 years. Good honest mechanics.Service: A/C installation & repair
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June 2022 by Chelsy Duncan
USA Brake and Auto Repair staff is always informative about what repairs are needed. They help explain the issues and cost breakdown. I highly recommend this place. Thank you !Service: General repairs & maintenance
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May 2022 by Shayla Linden
A few years ago I had a jeep grand Cherokee that had $4000 worth of repairs. I couldn't afford the full repairs so I bought a new used car. Before I bought the new car I had it checked to see how many repairs it would need and was told it only had $1000 worth of repairs. Even the receptionist who is super sweet said that the new car, a chevy impala, was better than our jeep. Well we bought the impala but when we took it to USA breaks and auto to pay for the repairs, suddenly the impala had $4000 in repairs. And the list was the exact same as it had been for the jeep. We took the new car to hi land garage to get a second opinion. They told us there was a small leak that would be $2000 to fix but that it wasn't a dire fix and we could live with it with mild annoyance.In short the mechanic who inspected our impala tried to scam and scare us into thinking we bought a car just as bad as our old jeep. We haven't gone back to USA breaks and auto for years and hi land garage has been the best place to go for us.