United States Postal Service
Post OfficesHours:
525 S Auburn St, Kennewick WA 99336 Hours
About United States Postal Service
The United States Postal Service at this location provides secure, reliable, and affordable mail and package delivery. The staff are consistently described as kind, helpful, upbeat, friendly, fast, and amazing. They provide great and outstanding service, making complex tasks easy for customers. Reviews note that the clerks and all the mail men and women are appreciated for their positive attitude, even during busy times. The location is well-regarded, with customers visiting frequently with loads of packages and having no issues. Some customer expectations, like free tape, are clearly posted as not provided. The informed delivery app is noted as okay but incomplete. The staff here should not be blamed for local home deliveries handled by a different post office. This Post Office is part of a vast network processing a large portion of the world's mail.
Most Recent Reviews
August 2025
All the ladies working there were awesome! I came in not knowing how to ship care packages to my deployed husband. And the ladies there walked me thru with what I needed. I went back later that day w everything I needed this time, and they were great! Extremely kind. Made sure I had everything correct ❤️ I appreciate...
read full commentJune 2024
The personnel here are rude and dismissive. The quality of service sucks and I've had two missing package from this office. Go to the Pasco one, they are way more friendly and will work with you.
January 2024
Went during the closing rush and the staff were upbeat and positive towards all customers. Seems that people only leave reviews to complain about a complex operation. Thanks for the great service!
More Comments(61)
Nearest USPS Stores
- Kennewick, Washington
