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March 2024 by Omar B.
the manger was amazing kind and friendly answered all my questions took his time explaining how things run at the place overall I'm glad my stuff is safe with a amazing guy on site!! I recommend yall giving this place a look totally worth your money!!!
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April 2023 by SHAYLA SHEARER
I adore the owner of this place and feel confident that my property is safe and secure. Also, great pricing compared to competitors. He is willing to work with anyone if they need assistance...he is very understanding if ppl have a situation and can't pay for a month or two as long as you are honest and forthcoming about your situation. Awesome business.
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October 2022 by Whitney Clemmons
Dana was an absolute joy to rent from. Genuinely kind and caring. I will definitely be coming back, and recommending to friends and family. Excellent experience.
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August 2022 by Stephanie Heili
Always clean, temp controlled, secure, and easily accessible. Owner is very friendly, kind, and extremely helpful and understanding.
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May 2022 by Jerry Boggs
The manager, Dana, went above and beyond in his support of our move. He not only provided the clean storage space that we needed, he arranged the labor to transfer our belongings from one trailer to another and from that into the storage units. His support and management flexibility made a very stressful time much easier for us. Not only do we strongly recommend Vista Park storage, we wonder why anyone would move to Tri-Cities Washington area and not at least call Dana. He'll help you if he can, in whatever way he can. Call!!!
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September 2021 by J J.
This storage facility was the BEST one I have ever used in the Tri-cities. It's comforting to know that the manager is on-site and active. The unit and storage area lot (i.e. the whole place) is paved and kept clean/maintained. The rules are clearly defined and followed which I appreciate in a place where I'm storing my stuff and not there all of the time. Most of the storage areas I've used in the past seemed less professional, less friendly and less active so in these 3 areas... Vista Park Storage exceeded my expectations...and would HIGHLY recommend it to anyone valuing those aspects of a storage place.
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May 2021 by Keith Gourley
Manager was very helpful. Nice clean storage center.
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March 2021 by Sylvia Reilly
The owner was a very nice person he was very respectful his place was very clean and it was beautiful so and it had I mean the units are clean clean so that's I like it
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January 2021 by Victor Bent
This storage facility has maximum security and is entirely gated and actually protected by maintenance or owners, (please don't quote me as I am not to sure on that last note.) whichever they are, they are on premises practically every hour of the day. They are just of a busy street, but extremely easy to access. Located in Kennewick close to manyhomes and multiple apartment complexes.
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October 2020 by Amanda Meadows
Hands down the best customer service I have ever had! Not only did I feel genuinely cared for I also got an amazing deal on my storage space. I feel comfortable and safe leaving my vehicle here at Vista Park Storage. I am so thankful.
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September 2020 by Prescilla B.
I know this is long but PLEASE read all the way through if you're considering this storage unit. I feel bad writing this review because my first experience about a year ago with Dana at Vista Park Storage was pleasant and professional - I left a wonderful review (but updating now). 3 months ago, my boyfriend and I needed a storage unit for our move and we left a good review then too because the move in experience was great. Dana got us the right size unit with no pressure at a fair price and he got us all the move in supplies we needed. The grounds were clean and secure so I appreciate that. I will just list out the weird experiences in order? They get strange. 1. Dana does his "rounds" on the grounds to check on the units, I suppose, but he'd always stop and talk for a while even if we were short with him and in a hurry. We small talked, though. He asked where we were moving and how it was all going. That's it. This happened a few times that we were there, even when we had other people helping us get things done. We never gave notice that we were leaving and our unit was clearly full. 2. The next day, or so, my boyfriend got a call but he was driving and didn't answer. Immediately after, I got a call from the same number and answered. It was Dana asking when we'd be out. I let him know that we are still working on the move so it was too early to tell and I would definitely contact him when we would be leaving. He seemed okay with that answer but mentioned how he has people from all over needing units... 3. I got a call literally the NEXT day from Dana asking when we'd be out. Again. So yet again, I told him we weren't sure but would let him know. I felt like he was pushing us out, especially when he mentioned other people needing units. 4. Immediately after, I got ANOTHER call from Dana and just couldn't answer because he was making me anxious. He left a long voicemail saying sorry and that he hopes we didn't get the wrong impression because he wishes he could always have customers like us and we can stay as long as we need. I appreciated the apology but I was still uncomfortable being rushed out and constantly questioned by him. 5. A few days later my boyfriend and I went to the unit to get as much as we could. Dana stopped by doing his rounds again and asked where we were moving (which makes me uncomfortable when people ask). He then said he wanted to make sure that I wasn't upset with him for all his calls and that he just wanted to know when we'd give notice but we could stay as long as we needed. My boyfriend told Dana that we literally never gave any indication of us leaving anytime soon so we were confused by his insistence about needing a notice. 6. We finally cleared out the unit and took the lock but we held off on giving notice because we were strongly considering continuing to rent the unit for our odds and ends and wanted to discuss it more. But literally not even 24 hours later, Dana emailed us a move out receipt and closed our account. My boyfriend called him the next morning and Dana made a comment that he wishes we had of given our move out notice sooner because he missed a sale. Are you kidding me?! We literally didn't give notice because we are paying you for a unit that we were planning on keeping longer but he rushed us out even though he continuously told us we were great customers? I just don't get it. I can recognize that times are different thanks to Covid-19, but that doesn't make continuous bad experiences okay. He's friendly, but he also crossed a line with us and made us feel like we did something wrong. He pushed us out for the sake of a new sale. This isn't the type of storage unit where you can go in and out as needed or in a hurry without being bothered. And although he told us we were welcome, we clearly weren't, so he lost a long term customer and we are no longer looking to stay there. As for all the other good reviews on Google, I'm sure a lot of them were honest BUT he was offering a
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August 2020 by James McConkey
This place is great. Very secure. The guy that runs it really takes time with his customers if you need assistance. Highly recommended.
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August 2020 by Brett Palmer
On multiple occasions Dana went above and beyond to meet my needs. You wont find better customer satisfaction and service at any other storage business. Would trust him with all my moving and storage needs
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June 2020 by Aaron Lance
Dana is a fantastic person to work with - both personality and business wise! We have an odd timeline for when we are moving and he worked with us to get us the best deal possible. He kindly walked my girlfriend and I to our unit before our purchase to make sure it fit our needs. He even set us up with all the moving supplies we’d need (boxes, tape, mattress covers). With that said, he didn’t try to up sell supplies or storage we didn’t need - he wasn’t pushy at all. The grounds are very clean and so is the storage unit itself. I highly recommend working with Dana at Vista Park Storage to anyone! ?
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April 2020 by Esther Noyola
Dana is super awesome! He has the absolute best customer service and is really helpful and informative throughout the entire process. His units are extremely clean and well maintained, as well as perfectly sized for comfortably storing your belongings. And if you need any boxes or tape or even a U-Haul, then he has you covered! 10/10 would return and recommend.
