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October 2023 by Pia Snyd
Good deals but they charge a lot for delivery
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August 2023 by Benjamin Gatewood
We have bought 90% of our furniture from Walkers. The most recent was a living room set. We are a family of 6, so we need lots if seating. Aaron was great at helping us buy these pieces. Thanks Aaron!!
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August 2023 by Linda Goddard
Walker’s is the first store I go to for quality furniture or mattresses. The salespeople are welcoming and are very knowledgeable about what they sell. I just bought a mattress from them and it is reassuring to know I have 3 months to sleep on it and can return or exchange it if it doesn’t work for me. I can say from experience they take care of their customers, and I highly recommend them to anyone.
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May 2023 by Angela Thomas
Edit: Walker's contacted me and is fixing it. Thank you to them for taking care of it. They were friendly & apologetic on phone call. The serviceman that came was very efficient and friendly. It will take a little bit longer for the fix to be done as waiting for supplies needed. Gave them 5☆ instead of 1☆ for the way they are handling getting this fixed and taken care of. Thank you, for caring about your customers......Bought 4 couches and ottoman. Have bought other things as well. Sold on policy that supposedly covered everything and paid extra for protection on them. Didn't even know was insurance until called them about broken spring (I believe it is) getting fixed. Refered me to insurance claim. Insurance refusing to pay on couch that had a 5 year protection plan. It has only been 3 years. Middle of couch unusable , not to mention stitches coming out of one cushion on couch and on ottoman but wasn't even claiming the stitch problems, just wanted couch fixed. Wrote email to kennewick location bought at and no response. What a racket. Feel taken advantage of. Took huge chunk of my money to get furniture and can't replace it financially or use it. Beware if buy. Skip the insurance it does nothing.
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April 2023 by Tiffany Heinen
Great sales people who tell you what you need to hear.HORRIBLE HORRIBLE warranty and product! Spent money on the 5 year warranty, that covered “everything.” Only to find out 2 years into owning this custom sectional, that sagging bent springs & cushions completely losing their shape are not covered. Which is impressive damage for my husband and I to cause in such a short time.I’m extremely irritated because I spent a lot of money on a sectional and warranty that feels like I found it free out side of a frat house.Save yourself a ton of phone calls and frustration and go to COSTCO!!!
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March 2023 by Keith Gourley
They have some very nice furniture and great sales going on. The sales staff is fantastic. One place you have to shop if you're looking for furniture.
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February 2023 by Cynthia Howe
They are the nicest sales team I have ever worked with. They helped me use my credit so my granddaughter could buy a new mattress
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February 2023 by David Guerrero
Tami was extremely helpful and I will be sending anyone looking for furniture her way. She stayed late to help and was not pushy at all! Thank you again Tami!
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January 2023 by Jackie Mitchell
I like Walker’s. We’ve shopped there before and had good experiences. The sales staff is always very professional without being pushy. We’ve also been impressed with the quality of the furniture at Walker’s—our sectional couch/loveseat is 5 years old now and it looks brand new!
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January 2023 by Deedee Delaney
We walked in with something specific in mind, and walked out with something totally different. SO many pieces to choose from and Tevis was awesome to work with!! Quality people, quality furniture and I highly recommend Walker's over ANY other furniture...honest, upfront and to the point. Impressive customer service...just an outstanding experience!!
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November 2022 by Brian Isaacs
Recently purchase a recliner couch, a separate chair and several throw pillows. Arron gave us just the right amount of service vs. freedom to browse alone. The delivery guys were great too.
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November 2022 by Lynn Clarke
While I detest mattress shopping I must state that my experience with Alyssa was amazing. She was courteous, professional and answered my questions honestly while guiding me the the mattress which would best fit my needs. I highly recommend Walker’s furniture for mattress shopping!
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November 2022 by Niki Jackson
Tevis helped us with our sofa purchase today and was very knowledgeable, very detailed, he gave us time to wander and checked in on us to make sure all our questions were answered, We’ll contact him the next time we need furniture for sure!
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November 2022 by Mark Brown
In the past we have always had a good experience with Walker's Furniture. Today, however, they raised the bar. Aaron and the team went above and beyond, out of their way to help us with an urgent need. We needed a lift chair, and we needed it now..and for those reasons we weren't able to come shop for one. Aaron sent us pictures and discussed what was in stock and even arranged for it to be delivered on short notice on a non-delivery day. After about 6 hours, I can honestly say that the quality of life in this house is a great deal better than it would have been this evening without this chair. Thank you very much for your help.
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October 2022 by Joe Gintner
Walker’s has always taken care of our furniture needs. The staff are extremely knowledgeable and their products are very high quality. We highly recommend them!
