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September 2023 by sally m.
I've noticed several times the wait time in drive thru is forever. I finally got to the window.... Waited forever to get acknowledgment. I did see that the customers inside were gettingtheir prescriptions . I realize they are busy.... A dedicated person at the drive thru would help .My wait time in the drive window was easily 45 min- to hour.
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April 2023 by Karen L.
Very slow service. Unprofessional in that long long wait times are not acknowledged at all. Everything is inefficient and seems to be acceptable
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November 2022 by A A M.
BEWARE! Two postage stamp size Passport Photos here cost $16.99 plus tax! RIPOFF! RIPOFF! Drive across the street to Walmart...same thing for just $7.44 plus tax!!! Walgreens sucks for Passport photos!!!
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September 2021 by Jeff S.
I'd leave a negative star if I could. The worst customer service of any pharmacy in the area. Ordered a prescription in the morning for late afternoon pickup, got there around 6pm and it wasn't ready. Told they were busy, come back in an hour. I come back 3 hours later and told it's not ready and would probably need to come back tomorrow. Then another employee tells me they can fill it, but she 'just came back from being off for a week and they're very busy and to take a seat...' serious attitude since I'm the one being inconvenienced. Waited another 15 minutes until my order was filled. Liked the location because it's close to home, but definitely not worth it. STAY AWAY!!!
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June 2019 by L P.
I stopped at the pharmacy since I just got a cold and am traveling. I went to consultation at the pharmacy and just stood there until I gave up and left. I saw 3 employees across the counter (2 busy and one walking around) and not one of them even acknowledged me. Shame on Walgreens. Someone in that pharmacy could have at least acknowledged me, told me they would be with me pretty soon, or actually helped me. I hope main manager of this store reads reviews and is a problem solver.
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May 2019 by Pam G.
The staff running the drive up window was so slow yesterday that the people in the cars behind me were freaking out. A basic transaction took 16 minutes! This is unacceptable.
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May 2019 by Nicole F.
Today will be my last day as a customer at this Walgreens. Having been a customer of various Walgreens in the communities I've previously lived (Nevada and Colorado), I know it's not the company as a whole. The last 3 times prescriptions have been ordered they weren't ready when they are supposed to be. The key phrase from various employees who either appear bored or overwhelmed is "we're busy so just 15 more minutes." The lines always move very slow (inside and drive thru). I've tried to give them the benefit of the doubt...but it's ridiculous...and I'm done.
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April 2019 by Stuart M.
Been getting prescriptions here for 3 years as it's right next to my house. Until now. Constantly waiting in long lines mixed with terrible customer service has finally made me decide to take my business elsewhere. Have gone to other Walgreens in the area when said Walgreens on 27th and 395 didn't have certain medications and things were the complete opposite. Not only that but after talking to other techs at the different stores it seems that it is widely known that this location is known for its toxic work environment. Certain techs almost seem to go out of their way to find some reason to not fill your prescription. It's always something at this location.
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January 2019 by Chris G.
I am more inclined to write a good review as opposed to a bad one. In my opinion, a business or an employee who go over and above for customer satisfaction should always be rewarded with a positive review. By the same token, one bad experience, should not trigger a review that could later be characterized as an overreaction. With all of that being said, I have been dealing with this particular Walgreens since I moved here 3 months ago. I have had many conversations with various employees in the Pharmacy Dept. including the manager. I cannot recall EVER going there without there being a problem. I have received expired medications, other medications with no expiration date. I have been told on numerous occasions that my prescription will be ready in 5 to 10 min, and then proceeded to wait 40 to 50 min. If the overall vibe you are looking for in your pharmacy is INCOMPETENCE, this should definitely be your "GO TO" place. I am at a loss to even suggest where to START to straighten out their numerous systemic failures, but I wish them luck. I have moved on...
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September 2018 by Rich E.
Pharmacy Manager is unable to maintain proper inventory of regularly used drugs. Such that I was told it would be 42 days before I could pick up my refill. Pharmacy Manager is unable to maintain proper staffing levels. As a result, today despite lines at the drive-up window and at the counter were both very long, but only one Pharmacy Tech to handle both. Pharmacy Manager and their staff deserve immediate termination for the way I was treated by the clerk that confront me this morning and refused to take my prescription for describing the pharmacist as "stupid". What is wrong with these entitled little morons that think the world owes them everything? Next time I will use a line of profanities that she will feel the need to go to make her Confessions and I don't even know if she's Catholic. A bunch of losers trying to operate a business and they're running it into the ground.
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January 2018 by Linda M.
Walgreens is great in every way except they need more staff on duty. Seems each time I go through the drive through or go in-store, the wait is too long.
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January 2018 by Melissa D.
Wow pharmacy is run by snob attitudes I changed my meds there thinking drive through would better for my back instead of standing and these people made me stop having my scrips filled there. I went to Fred Meyers they do make you wait but there polite and always sorry if they make you wait. People need to smile and leave your troubles at the door. :)
