24 Hour Fitness offers clean and friendly gyms equipped with premium strength and cardio equipment, turf zones, lap pools, and personal training. The staff is generally welcoming, though some members have found them to be rude or unapproachable at times. Managers are available to answer membership questions. The facilities are well-maintained, with clean bathrooms and equipment, and many appreciate the efforts of James, the custodian at the Kent location, who keeps the locker rooms and pool area looking brand new every day. Members love walking into a clean locker room in the morning. While the gym can be busy, especially on weekends, it remains a motivating workout spot. The gym offers some group fitness classes, although the selection may be limited. Overall, 24 Hour Fitness is recognized as one of the cleanest gyms in Washington.