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November 2025 by Alex Suri
Every time i call customer service does not know what they sell. Telling me they don't have .not even looking at availability
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November 2025 by T
RUN AWAY!!!
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August 2025 by Raymond Kupfer
They have a lot of trim & moulding options!
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August 2025 by Daniel Kim
Terrible customer service. Was about to order 15 prehung doors and the front desk person cut me off mid sentence and slammed the phone down. Great job yall. Couldn't even give me 2 minutes for an order?
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May 2025 by Jackson Faehnrich
Great place Casey is a chill guy 👍
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April 2025 by Marianne Avilla
Johnnie the sales agent was most helpful and knowledgeable in selecting a door .. thank you for your help.
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March 2025 by T F
Best prices and stock on many trim/mouldings! Make sure to bring an appropriate vehicle as most are 16' long. Also bring your own wrap or tarps as needed for bad weather.
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March 2025 by Edgar Martinez
grate service thank you jonny!!
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March 2025 by M G
Here’s a polished edit that maintains a professional and constructive tone while improving clarity and flow:
I had a constructive conversation with the owner regarding some customer service issues I encountered. I appreciate their willingness to listen and their commitment to both their team and their customers. It's clear they care about continuous improvement and delivering a positive experience.
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March 2025 by Harinath babu sakamuri
I placed an order for baseboards here. Since it doesn't fit in car I asked them to Cut into half. They said they will charge 10% of total price for cutting it which is way too much. That is not the reason I am giving negative review here. The staff ( I think her name is Sandy) I wanted to get clarification, they replied very rude. They just told me you can cut on your own which they should have told me before I pay. I clarified them, I am not complaining but just giving a feedback, they still replied very rudely. Not at all professional. When I asked one of the staff why she is so rude when I am trying to just give me feedback not even complaint, he said she is very straight forward. That is not straightforwardness, it is just an unprofessional behavior. On top of it, injust placed order of 8 pieces of baseboard, and they delivered only 6 after 4 days and asked me to come back for remaining 2 pieces later. On top of it they charged me fee for using credit card over phone. They said if I come to office there is no charge on CC.
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March 2025 by Björn Johnson
Great people, products, and service!
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February 2025 by tee sulzhik
If you’re looking for doors or trim and want customer service so bad it makes you want to walk straight into one, this is the place. I paid for my door over the phone and was told I’d be charged a daily rate if I didn’t pick it up. But when I showed up an hour and a half before closing—with no one else there—they couldn’t even find it. After waiting 30 minutes, I finally asked one of the five employees sitting at their desks doing nothing, and instead of helping, the woman blamed me for arriving, stating that this is what happens before we close.
To top it off, they charge a credit card processing fee, because apparently, squeezing customers is easier than running a decent business. I shouldn’t have been surprised. If you’re considering shopping here, slam this door shut and go somewhere else.
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November 2024 by Prabhjot Kaler
Great service and reliable customer service!
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November 2024 by MrSlasik1989
Pick up service bad no help
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October 2024 by Vic L.
Poor customer service, treated like a nuisance.
