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November 2023 by Alanna Ramirez
10/10! Jayla and Isaiah assisted me with a phone issue I’ve been having for ages. Jayla really took her time not only to help me but to help me understand the policies that were directly affecting me. I have transferred from years with verizon over to AT&T and Jayla is the reason!! I’ve referred family and friends who’ve had just as good of an experience with her and the store in general. I recommend asking for them for good service :)
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November 2023 by danielle rinchey
I went to go purchase a phone and the customer service I received is above expectations. The team member Jayla was so amazing and nice. She help me with every little thing that I needed. Would recommend this location to everyone that I know 10 out of 10.
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November 2023 by Camille Peterson
I dread going to the phone stores experiencing hours of waiting. I went in meeting Jayla receiving service in American Sign Language, my first language, in less than 15 minutes transferring my phones service to a better price. Jayla understood my needs resolving them with grace. She takes good care of customers. If you need help, ask for her!
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November 2023 by Nyadew
Jayla is amazing and has been so good at communicating with me through this whole process. I am only switching because of her. She truly deserves a raise!!
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November 2023 by Charcoal.capalot
I went in to AT&T trying to see their plans and switch over from my previous carrier, Jayla helped me and was so nice and took her time to explain things I didn’t understand, she made my experience that much better and I am now a AT&T customer, if I have any problems or questions I’m definitely going back to see her!! Overall 10/10 thank you Jayla!
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November 2023 by Nyahoak Rambang
One employee that really stood out to me was jayla. She was very patient and helpful with me while trying to fix my problem. I would love to see and interact with more people like her.
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November 2023 by Robert Ramirez
I was having problems with my old provider and stopped by ATT in Kent. I was helped by a young lady named Jayla who not only helped me save lots of $$$ on my monthly bill but also hepled me upgrad my outdated phone. I highly recommend you stop by and see Jayla at ATT in Kent, She was very polite and professional. Thank you so Much Jayla..
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November 2023 by Chudier Rambang
Jayla was super nice and attentive the second I walked into the store, she’s an amazing addition to the store not just because she’s so beautiful but how she gets the job done quickly and efficiently. I will come back and ask for Jayla for now on.
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November 2023 by Mir Laurent
You know, usually i dont like service providers, i think yall are scammers & be tryna finesse me, and you cant finesse a finesser but, DAMN! Jayla got me, yall!! I had no intent on buying whatsoever, I just wanted to look at the new drops and see what the hype is, window shop if i must say so, but Jayla persuaded me. Her nice, friendly, calm & outspoken personality just drew me in, her beautiful, bright eyes beamed at me like a laser from across the store and i just couldnt resist. I went in with an iphone xr and came out with the 15, a case, and new crush. I’m coming for Jayla every time and yall should too, 1000/10 service.
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September 2023 by Ken Przepiora
My tech was awesome. His name is Isaac or issay any he is doing a awesome job. Knowledge and skills at handling senior citizens p pro
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September 2023 by Tiffany Bennett
Went in was greeted right away, had to wait a few minutes but when Rahmel was available he helped me out quickly and had me on my way! He had amazing customer service! Was friendly, helpful and respectful! Would drive from Seattle to go to see him again! Thanks so much Rahmel and he even asked if he could call for a follow up and I look forward to speaking to him! He needs some recognition and a raise! Thanks again!
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September 2023 by Nguyen Nguyen
Rahmel was welcoming, calm and super helpful. He helped each customer in the queue with undivided attention, and wouldn't mind staying late to make sure my concerns are addressed.
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September 2023 by G Mambo
Top tier customer service from Rahmel. He should be protected at all costs. After spending 2 days on the phone with customer care and checking in and out of numerous At&t stores, I walked into the Kent AT&T a frustrated customer as I had not had reception on my phone since I purchased it. But Rahmel in all his grace and kindness made me feel at home and reassured me that we’ll get everything figured out. And true to his word, he surely did. Worked his magic and sorted out my e-sim card activation issues. I walked out of this particular store a happy customer. Once again, Thanks Rahmel!
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September 2023 by Hanz
Rahmel was great and helpful. Easy to work with and has high knowledge of the business
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July 2023 by Norberto Lim
swap my old Samsung Note 8 to a brand new S23 ultra 5G. Staffs are knowledgeable and nice.