Avis Car Rental Kent operates one of the world's best-known car rental brands. The staff is super friendly, patient, helpful, knowledgeable, attentive, delightful, nice, and efficient, with specific praise for the ladies at this location. They make customers feel welcome, save the day, and are described as single-handedly keeping the place running. The car selection is good and checkout is hassle free. While cars can leave a little to be desired and are not always as clean as they should be, expectations are managed as it is a cheap rental. The staff is what sets this location above the rest.
I had a great experience at this Avis location. The front desk staff were very kind, friendly, and patient. They made the whole rental process smooth and pleasant. Highly recommended!
April 2026
Customer service is good. But there is room for some improvement
January 2026
Every rental place I have been to have had nice friendly staff.
