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March 2024 by Kris Blair
Sandy is very friendly and professional
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March 2024 by Tarun Das
Recommend to everyone
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March 2024 by Hb Z
Steve is very friendly and professional.
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March 2024 by Navaneeth C
Don’t waste your time going here. These staffs are totally unprofessional and rude. As if they own the bank.
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January 2024 by Jojo Mama
Worst bank branch ever I make an appointment than 30min before my appointment they called and said there branch was closed my appointment was at 12:30pm and got. Text at 11:59 that it was closed later I drove by and it was OPEN I know they did this because I’m transgender woman they are trans. Phobic.
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March 2023 by veronica ramos
Amazing customer service. I had left a review because I was upset the bank had closed and had a actual manager call me and tell me they are now open. Amazing for a person to take the time and reach out and let customers know they are back in service. was so frustrating when the closed cause I had to do my banking somewhere else but I’m definitely going to return. I’ve had this bank for more then 30 years and know my bank account number by heart. The area of the bank is so convenient cause it’s on the right side of the street on my way to work. Next to everything u need one stop shop.
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February 2022 by tien tran
As a long term customer… I finally get to see the true colors of the “Bank of America,” banking system. Especially, at this particular branch in lake meridian off of Kent Kangley in Kent, WA which is the WORST by far. They will only protect their employee members, not their fellow bankers who’s been loyal for many years and have brought business to the organization, in which… I call it, “the fellow consumers”. So if you’ve been a victim of scams or frauds…. So they’d say… YOU will NOT get protected by this branch. !!!
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February 2022 by Mani mauser
They make an appointment a second time with me and still no one shows here unbelievable.
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May 2021 by Manjot Kaur
Very bad service I am trying to get some stuff out from my safe box they are closed. I have called them couple times and email it to them .no one gets back to me yet.
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September 2020 by Simon Li
Good people working here.
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June 2020 by Arnel Lubrin
Always a pleasure being at this Branch, knowledgeable staff and friendly..
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February 2020 by Samantha B.
BEWARE. I came in to make a deposit into my landlord's account. The representative deposited the money into the wrong account for the wrong person even though I provided him with her account number and address. They have done nothing to correct their error. The offending branch refused to help me over the phone and suggested I call the 800 number. I called the 800 number and was advised their system was down and they could not help. So now I am out all of that time on hold, a $25 stop payment fee, and potentially the $1100 deposit because their staff is incompetent.
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December 2019 by Lou Zhang
对不起了 只能给差评 账户被关2次 都没给出合理的解释
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August 2019 by Scott Badics
I previously had a 1 star review due to terrible experiences with an employee who no longer works there. Since he's been gone this branch is by far the best branch in the area. Shortest lines, nicest employees. Losing one terrible employee completely changed my outlook.
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March 2019 by Traci D.
I entered this branch and asked for 4 20's to be exchanged for 80 1's (which I dole out weekly for my kids' allowance). It is something other banks do, but the young male teller said, in a very snotty, whiny voice, "we're not a public service." Since I didn't bank there, he wouldn't make change for me. His tone made me feel like a beggar, like I was "less than," which is pretty hard to do because I have a high self-esteem. Thanks for making me feel like crap. I left BofA years ago because they run it like a cut-throat business where they do nothing without charging a fee. So today, I went across the street to Chase bank where the teller was so kind and gave me the change I needed, even though I don't bank there either. Thank you Chase!
