The Best Western Plus Plaza by the Green provides a wonderful experience for families and business travelers alike. The front desk staff are described as kind, helpful, and welcoming, creating a warm atmosphere for guests. The location is praised for being great and close to everything. Guests feel safe and note that the rooms are very clean. The complimentary breakfast offers a wide variety, including fresh fruit, pancakes, juice, coffee, cereal, and yogurt - a nice touch that the kids looked forward to every day. The hotel may be older, but the interior is nicely updated. Guests enjoyed the view of the golf course from their rooms, though some wished for an in-room microwave. The fitness center is clean, and the pool and hot tub were a hit with the children. One reviewer was particularly impressed with the exceptional customer service provided by a staff member, going above and beyond to accommodate their needs during a stressful situation. Overall, the Best Western Plus Plaza by the Green earns high praise from guests for its cleanliness, amenities, and friendly staff, making it a great choice for both leisure and business travelers.
The room was clean. The staff was very friendly. Don't let the outside fool you. Yes, this is an older hotel, but the inside is nicely updated. Great room with a view of the golf course. I just wish there was an in room microwave.
June 2025
The room was clean and staff was pleasant. The only thing wrong was my AC wasn’t coming on. I spoke with the front desk and they reset my rooms system. That fixed it. I was only about 15 minutes from the conference I was attending.
June 2025
Friendly staff plenty of places to eat near here. If I'm coming to Kent this is where I would stay
Property Amenities: 24-hour front desk, Elevator/lift, Free breakfast, Fitness facilities, Meeting rooms, Safe-deposit box at front desk, Business center, Laundry facilities, Conference space, Dry cleaning/laundry service, Luggage storage, Computer station
