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November 2023 by Chloe Tofa
NEVER AGAIN!!! Put down my 150 deposit I could refund again after miles were taken out and all and gas got 48$ back they charged me for a 24hr rental used it for only 1hr and a half but the rental just stopped working engine lights kept flashing worst experience ever and would never go here again
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August 2023 by Sonia Yu
Terrible experience with the first rep who “helped” me. I walked in and one rep was taking care of another customer and greeted us (thank you), the other two were chit chatting amongst themselves (not about work). They finally stopped and a lady proceeded to call me over, she had dark/ brown hair and glasses on. Firstly, she started out the convo guns blazing with attitude, I’m not sure what I did to deserve that by just standing in line. Then she proceeded to scold me like a child for not allowing them to bill me for “full comprehensive insurance”. She needs to find another job and not work in customer service because you should not be talking to anyone like that, let alone your customers. So while I’m writing down my personal insurance information on their waiver form, she proceeds to leave without saying anything at all to me and bounce. 10 minutes later I had to ask the other girl at the counter to help me because the original lady was no where to be found. I would only give it 1 star if it wasn’t for the second girl who helped me, because she pretty much was so nice and personable. I hope the first rep finds a new job or figures out how to talk to people. I have never had to deal with such an unpleasant person in my life. I have rented plenty of trucks from uhaul, budget, Avis, Turo, etc, and I will never rent another truck from this location.
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August 2023 by Derek A
I reserved a cargo truck a week in advance just for them to tell me the day of that there were none available……
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July 2023 by Binh Nguyen
Rented a car that squeaked the whole time we had it..was informed after business hours drop of key available than the day I showed up a truck blocked the drop box!!! Sign said not available..so how am I suppose to turn in a key if catching a flight! Drop it in the mail box anyway.
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June 2023 by Yolanda Trevino
Great people n easy to get to. Overall price I believe was a bit on the high side.
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June 2023 by Chobber Trans
Its nice place to rent a car lady work there Malika very cooperative very nice always gives me good deal
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April 2023 by Beth Bergeron
We picked up a 16Ft box truck on 4/11 a little after noon. The desk assoc was upset because her relief had called in sick. She was going to have to work until 5pm instead of 2 or 3:00. The truck she made the contract for had an issue. So she had a man get another ready. We waited the extra 15 min for it to be cleaned. We noticed It was quite dirty a few miles into our trip. There are suction cup rings on windshield and dust and dirt everywhere.
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April 2023 by Sanjeet Shrestha
The lady in the front desk is so friendly she is welcoming and funny.
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April 2023 by Teniel Lynn
I do not recommend at all. I rejected the optional damage waiver and the woman, Lindsey still added it to my bill. When I picked it up they let me know. I had to call customer service to get it removed, and they still only would refund to 65%. So I ended up paying an extra $150 on top of the rental.
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March 2023 by Erik Smith
Lindsey is AWESOME!Also, if it's your first time, join the AVIS or Budget club to get a better rate on your rental.
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March 2023 by Joshua Johnston
Needed a long term rental. It was super easy, in and out. Lindsay was a sweetheart, and a pleasure to work with.
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January 2023 by Osceola Heath
Horrble place will try and charge you for stuff you didnt do they give you vans that are trashed damaged all over and smell like pee the staff is extremly rude tires on the van i got where balled and the ball joint was bad ive used budgets all over the united states this hands down was the worst they dont take resposibalty for anything
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October 2022 by Tanya Crocker
Wouldn't rent me a car after running a credit check. And l don't even own a credit card.
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October 2022 by Michael Merrill
Never had an issue here! In fact, when I accidentally scheduled my car a month out instead of the day I needed it, the staff were very helpful and walked me through the process to get a rental that day.Service has always been friendly and thorough. The cars have always been clean and ran well.
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October 2022 by Latiff Evans
Poor customer service. Was told basically that reservations aren't worth anything, as delivery businesses also rent their vehicles and are given priority over individual customers.