-
June 2025 by Alex Kuzin
Unprofessional service.
Can't get to branch over the phone, they just simply not picking it up.
Tried to call in the morning and afternoon. Many times many branches mear me - same result.
Chase need to improve their customer service in general.
-
June 2025 by Darbar Wholesale
Not recommended at all nobody is helpful at this branch specially a person called Bold.
-
June 2025 by Bashir Ahmad Langar
Bold is rude guy he don’t know this work as a result we close our account with them
-
June 2025 by Sean Briggs (Brewster)
I legitimately do not know what these other people's problems are but this bank was fantastic to me. Quick in and out, friendly service
-
April 2025 by Armando Vasquez
There never open can't even use the stupid ATM machine
-
July 2024 by Atthachai Tanapukdee
Really nice and friendly
-
June 2024 by Stephen C. Hayes
Needed to find out about some bank policies. Got the answers I was looking for.
Thanks
Chase Bank staff
Stephen C HAYES
-
December 2023 by Warren Tichenor
Broken lighting - really shady at night. Slow ATM. Did not feel safe. Seems to me this Chase has little semblance to the grand establishment J.P. Morgan used to be back in the day.
-
October 2023 by Grandma Mimi
Great staff! from top down at the Chase Bank in Kent Meridian. The branch manager is professional, friendly, knowledgeable and made the process simple and easy. I am aware that the same service can take more than a day at other banks/credit union. My husband and I were impressed. My puppy was happy, too - he was treated with dog biscuits :)I've seen many "not so good reviews" about Chase Bank, but so far our experiences have been wonderful. We have been customers since 2022. I've gone to Burien branch, Southcenter branch and today we were referred to Kent Meridian branch. All of the branches provided great customer service and staff are friendly and professional.We were provided with the superb service at the Chase Bank in Kent Meridian. The branch manager Lu went above and beyond providing the service we needed. Lu was kind enough to help us between calls, so we didn't have to wait long. Max was great/ knowledgeable and we will continue to work with him during the upcoming months.Also, we were welcomed as we walked in by a man behind the counter and informed of a quick short wait. He was friendly and courteous.The branch is super clean and welcoming. It even has a table for kids to entertain - stickers and drawing, etc. and a cookie jar. The place is neat and very well kept.What a great branch!!!T, Vicki and Elfie
-
September 2023 by V Wood
Great staff! from top down at the Chase Bank in Kent Meridian. The branch manager is professional, friendly, knowledgeable and made the process simple and easy. I am aware that the same service can take more than a day at other banks/credit union. My husband and I were impressed. My puppy was happy, too - he was treated with dog biscuits :)I've seen many "not so good reviews" about Chase Bank, but so far our experiences have been wonderful. We have been customers since 2022. I've gone to Burien branch, Southcenter branch and today we were referred to Kent Meridian branch. All of the branches provided great customer service and staff are friendly and professional.We were provided with the superb service at the Chase Bank in Kent Meridian. The branch manager Lu went above and beyond providing the service we needed. Lu was kind enough to help us between calls, so we didn't have to wait long. Max was great/ knowledgeable and we will continue to work with him during the upcoming months.Also, we were welcomed as we walked in by a man behind the counter and informed of a quick short wait. He was friendly and courteous.The branch is super clean and welcoming. It even has a table for kids to entertain - stickers and drawing, etc. and a cookie jar. The place is neat and very well kept.What a great branch!!!T, Vicki and Elfie
-
July 2023 by Shonufff88
Place was nice, friendly staff. They had cash when I made a withdrawal. The drive thru was weird. ATM lane was roped off, middle lane was plugged with cars and the drive up window says "exit". I was confused, so I went inside. They said the drive thru was available to use.
-
July 2023 by M
Very bad employees no recommended
-
July 2023 by Jatt Jatti
Thanks you so much
-
June 2023 by John Uk
I have a credit card problem.I went to this the branch of chase bank. I Sat dawn and waited for the bankers.I sat dawn for almost 40 minutes but the bankers are never come ask me anything.I saw two or three bankers are talking each other's and having free time.I sat dawn almost one hour and no one talked to me and left home.I don't know what's happening this bank?? It's so bad.Pleas don't go this the branch of chase bank if you have very important to talk the bankers.
-
May 2023 by David Hernandez pavers llc
I came to exchange a cash check and they told me they had no money in the bank this is really ridiculous
