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September 2023 by Francie Tapia Henderson
I like that the ATM allows you to choose the bills you want.
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July 2023 by Victoria N
I've been banking with Chase for many years and always had helful and wonderful customer service. So it made sense for me to bring my daughter to open an account for her. We were taken apart by how hateful, arrogant, demeaning and unprofessional the young man that "greeted" us here was. We took his behavior as a "no" and opened an account at a different back where we had a way better experience.
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March 2023 by Linh Le
Customer service is very bad. They are not helping or give an advise. Only thing they can said “call customer service “
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October 2022 by Zman Zoo
Very helpful, and they offered chips and drinks! FYI I enjoyed eating my funyuns and drinking my strawberry peach & pacific dream juice boxes, while fixing a drain on my accounts (took them 10 minutes fast!)Z
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August 2022 by harsh minhas
Never have any issues!
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June 2022 by H George
appreciate the staff's attempts to assist, but they have no banker so can't open accounts, can't provide service, so not helpful.
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January 2022 by Ivan Real Estate
Made an appointment to open an investment account, 2 business accounts and a personal saving / checking convo. When I showed up to my appointment they referred me over to the bank of America across the street since they don't have personal bankers at that location. What surprises me the most is that they have about 6 desks for personal bankers and only one of them is occupied; by a cop. What is going on this place?
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September 2021 by Eyzan G.
Went in twice this branch to open up a checking account for my daughter once at 4pm and another time at 2pm. Both times they turn us away, either because they were closing or because they were too busy for us! Whatever happened to first come first serve! Asked us to call to make an appointment. So I called yesterday 3 times and today 5 times. No one wants to pick up the phone! (253) 630-1725 this is the worst chase bank branch I have ever went too! No customer service or consideration of their members!
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July 2021 by Collin Veit
These guys never fail to disappoint ✌️
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June 2021 by K S
Worst customer service ever.never answer callsStaff is unprofessional never willing to help
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March 2021 by Devon Chadderton
This branch is not particularly helpful. Stopped by on a Saturday to open a savings account for my son and they had no available bankers. The one there was on a conference call for the next hour and a half until closing. The next availability would be Wed at 9am. I work bankers hours during the week so Saturday was my only shot. Then they told me to open an account online. After I was all on board with this, they told me it was only a debit account...for my 12 year old. Savings requires a banker.The one on Benson Hill then didn't answer the phone either. So irritating!
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March 2021 by markgomez 1021
Was given absolutely wrong information.
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September 2020 by C. Nakatani
Had an appt and the banker was going to be out. Received a call from another banker who offered to work my appointment in early, so I was able to take care of setting up my new account. I appreciate the initiative and help when they were short on staff.
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June 2020 by Michael Bdk
Very bad experience with these guys.. I tried to cash my company’s check. And they refused to pay it. Reason was they don’t pay amount over $2,500.00
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May 2020 by Richard Gomez
Chase bank is horrible save ur self time and money and do not open an account with chase.
