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February 2024 by Tracy Gibson
Cycle Therapy's location used to be closer to the railroad tracks,
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November 2023 by Carol Wilkinson
Fabulous! I needed two wheelchair tires fixed and they did it. Amazingly fast and great music. We will go back for our bicycle therapy.
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September 2023 by James Papandreou
Went in today to buy a bike after not riding for 25+years. They were so helpful and informative! Got a Kona Dew and am absolutely in love with it! Staff are amazing and even helped get it into my car. Highly recommend
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September 2023 by Ibou Fall
I loved this place and was a costumer before they even move to this new location. I bought my first bike there and recommended family and friends there. The owner always provided the best costumer service which always made me wanted to come back.This was my first time going to this new location with new people there and I must say I was very disappointed abt their costumer service, their level of disrespect and disservice.
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September 2023 by pl fs
I read some positive reviews about this shop, so I decided to visit it for a wheel issue. They were helping me initially (because I was the only customer there), and then another customer came in to pick up the bike (who seemed like a friend to the employer). They left me hanging over there for over 35 minutes for them to chat. The other employer decided to take over, but the person who was serving me told him to keep me hanging instead.It was an awful and disrespected experience. I would avoid this shop at all costs.
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August 2023 by Patrick B
Great local bike shop! The crew at Cycle Therapy are great mechanics and they were able to get me back on the road same day. Knowledgeable dudes and great service. Will return for future work as skilled mechanics are hard to come by.
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July 2023 by Adrian Vizcarra
Got the job done on my kids 16" bike tire and tube replacement
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July 2023 by Laura Anne Occhi
**** UPDATE****I have tet to call the shop per their reply to this review however changing to a 4 star strictly based upon their reply and request for additional info which is important in my opinion. Thank you in advanceI have been their on two separate occasions over the past month to purchase a bike the first time and accessories the last time. Both times I have been here the customer service was lacking and the rudeness we experienced by at least one of the staff on each visit has me looking to find a different bike shop. Each visit the attitude was unacceptable and by a different staff member. Having only 2 staff on each time has their average of only 50% providing minimal service and the other 50% providing terrible service. Having been in the middle of spending close to $800 for the bike and being made to feel like we were a bother even being there should have only a 1 star rating but 3 stars given considering the bike purchased was a good quality reasonably priced bike, they do have adequate selection in stock (considering the size of the HOUSE business is run out of, offers an on site repair shop and half the staff at least are willing to help a customer regardless of the annoyance it so obviously had been. If your local looking to spend in your immediate community then they are adequate but if your willing to drive 10 or 15 minutes you will find much better shops in the surrounding communities that actually want your business and act like it.
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July 2023 by Phil B.
Great experience buying a bike here. If you're in the market for a high quality bike and superb customer service then Cycle Therapy is the place. Great selection and awesome staff. Josh helped me and even called after I picked up my bike to check if everything was good. Like I said, superb customer service. I will definitely buy my bikes here from now on.
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June 2023 by Mary Keiser
I had a flat tire a few weeks back and bought a new tube here. I replaced it myself since I figured it’d be good to learn how, but today it was flat again. I brought my bike in and they quickly replaced the tube and found the issue (a few thorns stuck in the tire). They didn’t charge me for the new tube since I got the flat one so recently which I really appreciated. Really glad they are the closest bike shop to me, they are always helpful and able to answer my bike related questions.
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February 2023 by Josh Larsen
Came in late afternoon with intent to have my derailleur, chain, cassette, and crankset replaced due to some gear slippage with torque and I thought the parts may have become a bit tired. They took a look at the bike and suggested a minor derailleur cable adjustment and completed it in minutes. Since then I've ridden about 300 miles with zero slippage. Appreciate the honesty and quick fix.
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January 2023 by Teddy Garcia
How could I go to any other bike shop when everytime I come here I get the best advice. Trust this shop every season with my yearly maintenances and love to get new stuff here too.
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September 2022 by Chad Fulton
Very knowledgeable staff and excellent bike techs. Really enjoyed the customer service and personal touch to helping customers with bike repair. Josh was very helpful and does great work
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August 2022 by Meer Katie
Great customer service. Friendly and do wonderful work. My son's Schwinn is in great shape now thanks to this amazing cycle shop.
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August 2022 by Joshua C.
Awesome group of guys. I had an issue, or at least I thought I did, with my bike. I brought it in, they took a look at it. Fixed a slight issue and eliminated any worry I had with my bike. They even showed me a few things to look out for in the future for replacements. I appreciated their knowledge and insight. Definitely will continue to go here for my bike services.
