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December 2023 by Winduende B.
Don't go there under any circumstances! They will break your car. They are not even able to do an oil change correctly. Put my oil plug in too tightly so they can get me to go back them for the next one. They refuse to loosen it so it can change the oil myself. Any idiot knows that you don't put the oil plug on too tight it can strip when trying to remove it. It's obvious they don't have any respect or decency or stand by their work.
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November 2023 by Dominic Gill
I hired them to replace my whole exhaust, and in the 6 months since, 2 different mechanic shops said it was installed improperly and it's still leaking. Very poor and rude attitude, I won't ever use them again.
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November 2023 by Genolinsky Lopez
Great service, great communication, and most importantly my truck came back running great. I went to 2 different places that couldn’t figure out what was wrong with my truck, and Rommel and his team figured it out within a couple hours. Highly recommend and trust, East Hill Auto Services, with any future repairs.Services: Transmission
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August 2023 by Jake Vikoren
Excellent service, communicative and experienced team. Warranty on parts. They expedited the work because I had to leave town on short notice. Thanks!
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August 2023 by Brandon G.
Horrible customer service. Ill give just as much information that staff gave me which is nothing. Cant answer a simple question like an adult.
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June 2023 by Rosalene Mullins
The owner called me to talk to me about any questions I had and I was impressed with his customer service and would use his business in the future.
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May 2023 by Conor Apperson
They know how to diagnose repair and service your vehicle and do it on a budget. A good place to learn more about your car as well.
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May 2023 by Joseph Bishop
These folks are great, handled my problem quickly and efficiently!!! Will definitely be a repeat customer!!!
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March 2023 by Kristopher Melby
Was able to get my car seen, diagnosed, and serviced all in the same day! Great service and affordable! Thank you East Hill Auto Team!
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February 2023 by Sarah Hollins
I am always skeptical about auto places, but this place is great. They are kind, knowledgeable and fast. I would go back and recommend them to anyone!Services: Air & cabin filter replacement
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February 2023 by Kentra Hollins
I am always skeptical about auto places, but this place is great. They are kind, knowledgeable and fast. I would go back and recommend them to anyone!Services: Battery
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January 2023 by Neva Fewkes
If you're looking for a mechanic that is honest, and respectful..go here. No jerking you around. I cannot give high enough regards to this place. No predatory sales or upcharges. Just excellent service ? ?
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September 2022 by Lina Y
From the moment I called to the the moment I picked up my car their service was above and beyond. Coming all the way from Chicago not knowing where to go I felt safe and comfortable having my car serviced here after finding them through google. Rommel was awesome and so was Jr. they thoroughly had my car inspected and explained in full detail and physically showed me what needed to be done to my car to safely get to southern Cali with extremely fair pricing. My check engine light ended up coming on after a phone call with Rommel prior to my appointment ironically and it seemed to be a misalignment/jamming with the filter triggering the sensor in which they cleared and aligned properly at no extra cost. Not only that 2 years of warranty is provided with the part/service done on my car. Meaning if I have any problem within that time frame I can contact them and they will take care of the issue with whichever mechanic wether I’m all the way in Cali or here. I highly recommend these guys they did not disappoint! I’m so happy I found them. I can go on about all the good things they’ve done but I recommend you go and see for yourself!Services: Vehicle Inspection
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September 2022 by Courtney Ward
They are very very nice they made sure I was in the loop on everything they did amazing work and really took care of my car! They have really good prices and are very fair with labor!Services: A/C installation & repair
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July 2022 by Eric A.
Came in for a catalytic converter replacement. Rommel charged me $1200 so I came to pick it up with cash because I'm saving money for not using a credit card. I came to pick it up. I got there he said I still need to fix the o2 sensor.on top of the cost. I said ok! Then Rommel says "bring it back I will order the part and only charge you $80 for the part and no labor." Ok..... so does it have power now? Rommel says yes! Ok! I'm thinking he's going to order the part! When I came back he'll hook it up on his word. I come back 2 weeks later. He scheduled me in. So now I talk to him and he tells me he can't do it for $80. He charges me $300 plus labor. He says "can't do it for $80 because he has to order the part now and just the o2 sensor costs $180. This is what I don't get?! He said he would have the part already ordered when I bring it back but he didn't! I said I'm also a mechanic you can't help me!! I just don't have time or the tools right now to do it! He said "no bro I can't do it!" Well now I'm sorry! Because I now have to warn everyone about how you think and treat your customers! Customers should always be right! I asked for help! He couldn't not . So now I'm sorry! I have to give them a poor review! I have to say they are not organized, not clean, not sanitary, and rude! They are not trying to help! Please run from this shop! I don't recommend this place at all!
