-
February 2025 by EJ Saba
Needed to drop off a package, it was quick and easy.
-
February 2024 by Islam Naguib
So poor providing any information about the shipments
-
December 2023 by Mike Graeber
This over the course of 9 days. First exception "incorrect address" Shipper confirmed correct address was used, FedEx would not allow me to give the correct address they claimed to see.. Second and Third Exception's claimed "No customer present or business closed" There are 3 retired people and 2 dogs here all day. They were never here. The seller The Warming Store, wont do anything until FedEx finally sends it back.
-
December 2023 by David Schach
As others have posted, SmartPost is the worst. It doesn't provide a delivery date. My package has been sitting at the same location now for 2 days in pending limbo.
-
August 2023 by Natasha Heffington
Could not get a live person on the call
-
August 2023 by Irina Paliyev
This location is horrible. Anytime a package goes through this stop it disappears into black hole for weeks. I haven't received 2 packages in the last few months from this location. I'm not sure what is going on there but they need to go out business
-
August 2023 by Betty Begani
I ordered from a business that uses fedex smartpost. As of right now it has been sitting in one location for 3 days now, which is unexceptible. If I could give zero stars I would. This has to be the WORST way to ship items.
-
August 2023 by ¿Wonder Man?
please so not ship through FedEx smartpost, my experience was the worst shipping experience I have ever had from a shipping service. first the shipping date changed twice which is kind of ok because hey who knows, things happen. but once the package reached tacoma, Washington, the package was delayed because of "weather". it was ala sunny day. then the next day it said it was out for delivery for 10 hours, finally a FedEx truck pulled into the driveway and it says package delivered. go outside and no package is there. the neighbors said that a FedEx truck pulled down the driveway and turned around not getting out of the truck. after trying the useless 1800gofedex number giving me the runaround saying that I could not speak to a representative and they have no more info about my package and hanging up, I went to she FedEx shipment center in Tacoma. they informed me the package was sent through FedEx smartpost and they didn't have any info on the package, they actually did a little bit of work and pointed me to a facility a couple miles down the road. after going to a window where I had to call someone on the phone and being transferred 3 times, someone finally said they would contact the driver and we would see someone in 10 minutes. the lady finally comes down and says the driver delivered the package to the USPS office. why would he drive down the driveway and mark the package as delivered? One thing I can't stand is being lied to and made to think everything is fine. I should have suspected something was off when the delivery date changed so much in a short period.
-
March 2023 by John Bostwick
I usually don't post about places I go to work at, but I just thought I would give this place a review as they will be closing next week for good. I have been coming here for about a year now to fix their maintenance issues and it's sad to see Smartpost close for good and Sad to see so many get laid off or transfered to another Fed-ex facility. I met some very good people there, always very friendly to work with, although they could be presistant with trying to get the same thing fixed month after month when we would tell them we would gladly install a new conveyor if they were to purchase one, as their equipment was completely wore out. They did the best they could with what they had and every worker that worked there deserve not to loose their job. I miss Smartpost
-
March 2023 by Irnmadn33 -
Another Lost package from this location. Package arrived at this location and hasn't moved in over a week. Call to find out what the issue was, and was told it was lost and to contact my shipper to file a claim. My guess is there are sticky fingers at this particular Fex dumbpost, due to how many reviews with missing/ lost packages.
-
December 2022 by Cliff Sutton
Terrible service, my package has been sitting for 4 days and it is Christmas tomorrow. The first day excuse was barcode label unreadable that soon turned into an exception for weather. Reading this you may think that I can’t blame them for bad weather except the bad weather never arrived.
-
December 2022 by Ryan Martin
It’s been 14 days and still no package. Called FedEx several times. Very unhelpful.
-
August 2022 by Trina Alfred
The worst of the worst.
-
August 2022 by Lauren Goettsch
Second package of mine that's gone through this location and sat for days without update. Day 6 now. I could have drove there and picked it up myself faster
-
August 2022 by Rick S
I had a shipment from Valve reach this FedEx location pretty quickly. This location changed the shipment date from the current date to pending and waited two weeks to ship my item. A few weeks later I had a Halloween costume arrive all the way from china with 4 days left to spare and again they change the delivery date to pending so I don't get a costume this year. Also there is no way to reach this site from the phone number listed. FedEx is unreliable with their shipping when it arrives at this location and has zero customer services.
