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March 2024 by Byron Williams
I've been using H&R Block for 2 years, but when I came in for an appointment they had no record of me. I dropped off my taxes for review, but after hearing nothing from them learned there had been a clerical error and nothing had been done. If I hadn't called, I'd still be waiting.
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March 2024 by Kingz Amongst
thank you john from kent wa H&R block
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October 2023 by Celeste Loma
Kathleen us amazing and very informative she's so kind and a pleasure to speak with
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March 2023 by Jeff King
Do not go to this location!!! I have been going to H&R for years….Kirkland amazing, Olympia great…This place is horrible!! They were 30 minutes late and when I asked the was rude and all she could tell me was there was people before me, however, my appointment was at 11 and it was now 1135!! Not getting my money bye-bye!!
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July 2022 by Carmen Roberson
I have been with H and R block over 10 years and I will not be going back to them. I filed my 2021 and amended 2020 in January 19th of this year. Richard did my taxes and messed up bad. Couples days after filing I called because something wasn't right when I looked at my amended tax for 2020. He reassured me that he E-filed my amended taxes and it would take a while due to back log with IRS. The following week called again because something wasn't feeling right about it due to when I went in IRS website to check process of my 2020 taxes it was saying that there wasn't record of it but he once again reassured me that it was E-filed. So June 6 I called the corporate customer service line. The rep told me that it shows that my 2021 taxes was done but no record of my amended tax for 2020 E filed and on top of that charged 29.00 bucks to do it. Come to find out it wasn't done and now I have to wait another 3-4 months to get my Amended Tax return for 2020 and all they did was refundeded 29.00 bucks! With the financial situation I'm in that really put a hardship on me and I will not be going to them EVER AGAIN! I will be taking my business elsewhere
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May 2022 by Sara Pettey
I would recommend going somewhere else. Every time I’ve gone here, it seems like I owe more and more money because the deductions are not done properly. My previous accountants have considered our expenses and kids and whatever deductions we qualify for, but HR Block seems to use some standard way that does not help one bit, as if we do not pay enough in taxes. I think at this point my ex and I owe over $20k since we started using them. Yet, when I go to another. accountant, there are deductions that it seems HR Block doesn’t do. I’d rather do my own taxes from now on because I’d probably put more effort into it.I’d rather pay the extra money to get a real accountant. I’ll be taking my taxes somewhere else, and I’ll have my new accountant review what HR block has done because it doesn’t make sense.
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April 2022 by Miia Stewart
I had a wonderful experience. I will be returning for next year tax season. Super perfessional environment as well friendly.
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April 2022 by tenica roose
Maria Corazon Caindec is amazing to work with. She is helpful, knowledgeable and caring. Really appreciate her hard work and time.
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April 2022 by harsela kansou
We had a good experience, i love how fast the whole process went. We had John, he was so nice and quick.
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March 2022 by Sonia Robledo
I've been going to this particular office for a few years and like the Representative. She knows me and she's quick, knowledgeable, and very helpful.
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March 2022 by Mike Denbo
My tax preparer, Maria, was professional, knowledgeable, efficient and friendly. She explained everything in order for me to understand and answered my questions thoroughly and completely. I was using H&R Block for the 1st time after having been with my previous accountant for 40 years and was a little anxious about the change. Maria relieved my concerns in one hour and I felt confident that my taxes were filed accurately and the cost was reasonable. Thank you H&R Block and Maria!
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March 2022 by francisca Ndiwane
The agent that helped me Richard was very patient and knowledgeable. Given it was my first time filling, we walked me via the steps. He answered all my questions and concerns. I will surely come back to him next year for my taxes.
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March 2022 by Carmela Minnis
Well you can't find people the way you do anymore and when you find a real good tax person you kind of want to stick with it it's kind of like what your parents say it's too good to be true not so much but in my circumstances Richard is the best there is so why change.
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February 2022 by Abraham Jimenez
The service was great and had a very helping lady taking care of my taxes.
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February 2022 by Natasha Reed
Dorothy Glover is the reason I return to H&R every year. She is efficient, helpful, friendly, and knows how to get things done. She's an amazing asset to H&R Block!
