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December 2023 by Nicole Hall
Very informative great customer service
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November 2023 by Gerald Patriarca
This is the best Metro by T-Mobile location I have been to.I was in the search of a new cell phone for my son. I found one at the Metro by T-Mobile dealer at Westfield Southcenter and was ready to finalize the transaction, until I saw charges for my $49 phone go to nearly $200. I understand there's a new line activation fee and prepayment of the first month's service, but when I saw a case and screen protector that I didn't ask for added to my total, I started asking questions. When they declined to remove the case and screen protector, I walked out.I found they weren't the only dealer that automatically adds unwanted accessories to a purchase, either.I called Metro by T-Mobile on Washington Ave. N, and to see if they had a particular device in stock, and they said they did. Having that "used car salesman" feeling with my experience at the mall, I was cautious at first. To my surprise, they were very friendly and honest! They told me about available cases and screen protectors, but it wasn't a requirement to purchase the device at the advertised price. I walked out with the phone we wanted in my hand, and they even gave my son a lollipop!I am so impressed with their honesty and transparency, I plan to revisit this store to switch my service to Metro by T-Mobile, even though I have no complaints with my current provider.This location deserves nothing less than 5 stars. Great service, honest, and an outstanding experience!
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October 2023 by Chris Holle
Great experience - Chris was very helpful and really nice!
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July 2023 by Sean Briggs (Brewster)
Rebekah is incredible at her job.
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July 2023 by Jae “Jae” McCray-Singleton
Love them they always get you right!!
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May 2023 by Sharon Ball
Rebekah and her crew are amazing! My phone was stolen and then found. Without a lot of details into the situation, they got everything corrected! Thanks y'all! You rock!!?
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April 2023 by Kat
Micah helped me out last time I was there. He was super nice and helpful. He helped me troubleshoot my phone. Thank you!
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February 2023 by Brian Huseby
Staff was very helpful, kind and polite
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May 2022 by Vicki Lemmons
Chris was so helpful. We could not have done it with out him. Thanks Chris.
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February 2022 by Mariene Sedano
This is a great place with a friendly and great staff.
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July 2021 by Patricia Metcalf
Rebekah was wonderful!! I love her to death! She was very helpful :)
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May 2021 by Breaking Hearts
So.helpful. They went above and beyond to.get.my.new phone hooked up.amd.running on their network. I bought a device that plugs into your under the dash and not only did they make sure it was connected to my.phone thru the metro smartride app but they also went outside and connected under my dash in my car and that it was functioning properly. I can't say one bad thing about the service I received. Keep up the good work metro
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May 2021 by Larry Braly
Metropcs always have helped me out with everything great job to everyone that works in metropcs
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March 2021 by Tonia Davis
So much better now since the girls aren't there. Took my friend in to tramser
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November 2019 by Janet Hodson
Thank you Metro PCS for 5 years of great service! I love my new phone and the upgrade cost was very affordable. A special shout out to Marco and Gio for their patience and attention to a diva such as I. Those two are mature and knowledgeable! I will never go anywhere else!!
