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February 2024 by Josh Allen
I do not recommend this branch at all! The staff are very rude and will keep moving the goal post everytime you think you have all the requirements. Good luck getting a loan through them! 1/10
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February 2024 by Ruchell
They immediately discriminated as soon as I walked through the door. If you aren’t their race they won’t even listen to what you have to say.
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October 2023 by Kevin Cabrera
Amazing staff. Real big helpers.
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June 2023 by Cecilia G.
Do Not Expect to be helped here. They are completely incompetent. I came here with a check from Western Union that they wouldn't cash because it was $37. They said okay we'll do it today for you and I was so excited I was going to be able to feed my daughter tonight. Then almost at the end of the check they somehow couldn't verify the check number and claimed that they had called Western Union multiple times to get it checked. So I called Western Union and was on hold for 20 minutes with people waiting around and eventually just left their store because all the western union departments were closed. Don't promise people you will help them if you can't deliver. This is a money order REFUND because of a non cashed money order reimbursement. At no fault of my own is it a completely Uncashable check but they need to be honest, not get peoples hopes up then when I called the CHECK WAS COMPLETELY FINE so why they couldn't verify it? Comes down to mental capacity it seems.
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June 2023 by nika r3ynold5
I was in a jam! I've never had an issue cashing my checks before. So when I came here to micro loans it was on an emergency. I need to get this cashed on a weekend.. Which made it so they could not verify employment right of way I just produced some documentation sign some paperwork and for a nice hefty fee was able to have my check cashed. I'm very very appreciative of these people because they didn't have to So thank you..
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February 2023 by Mister Voorheez
They were fast, kind and professional. They came through when I needed them.
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February 2023 by KayKay Lovee
Very unprofessional and unorganized . I came here for a loan and was told that I’m denied because another teller put a note on my file ... saying “we got into it” ... that never happened and the fact that I can’t get a loan for something so one sided makes no sense. Money launder here. They also made a note that if you need to have a payment plan after 2 loans you can no longer loan with them and other reviews can also attest to this . Also because I hadn’t been in months they went on the side of the teller .. I hadn’t been in months because I don’t make it a habit to take loans however that did not matter. But I went on the possible app and was able to have a much better experience than with these scam artists
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January 2023 by jim festa
Found myself in a bit of a spot and needed a quick loan. Got approved , just needed to bring back a valid check to finish the process , made the mistake of asking about repayment options at rhe end of the loan. Immediately was told I was not getting the loan if I was already asking about repayment plans. Needless to say I walked out those doors for the last time ..bad business for me
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December 2021 by Josue Roman
Great place! This team rocks. Especially VeronicaShe's tremendously helpful and knows what's she's doing. Props to her. Would recommend this place.
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October 2021 by Jack O.
Very professional and customer service good. Thank you for cashing my check when nobody else wanted too. I'll recommend to people.
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June 2021 by Nerdymetalhead91
Honestly thought the sign said Chuck E. Cheese
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January 2021 by Aubree L
They discriminate by picking and choosing who they will give a loan to . After asking for bank statements , paystubs and proof of income I was told “we are choosing not to lend to you” because I am a transportation driver. The rude woman on the other side of the glass said that because she was not familiar with my company even though I provided all required documents denied me a loan because I “don’t work in an office or a bank or something , where we could call you at work” as I explained to her over and over I have proof dating back “that’s not enough” of my employment with the company. She even refused call my manager. Just because I don’t sit in an office space doesn’t mean that she wouldn’t be able to get thru to me . I am a transportation driver and that obviously means I am out on the road under regular circumstances. I have not physically been to work since early 2020 due to covid and social distancing ( since I drive a bus and carry passengers) but have continued to be paid . Even with all of the legal documents necessary I have been denied and discriminated against. She proceeded to laugh in my face and as she continued to be unhelpful. When I asked her where does it state that you guys get to “pick and choose” who you loan to she didn’t even have a reasonable answer other than we are choosing not to loan to you today . I would not have spent 30minutes in this place calling my bank establishment to send over a letter and printing out my personal information if anywhere it stated “we are a small business so we get to pick and choose who we lend t.” Terrible customer service . Discriminators!!!!
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December 2020 by Keith Hutcheson
Canda was super helpful she even let me verify that stores were still in business and gift cards were valid !! Just wanted to say thank you Ms. Canda
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November 2020 by Yanet Corona
Been going here for years. Always have had a great experience. Veronica always excellent service and the owners are wonderful Kevin and Dayna.
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November 2020 by Medical Staff
I just want to share my experience. I came in to this store after a long day of trying to run errands. I didn't get off work until late and I still needed to cash my check. I can tell you I met one of the most sweetest and down to earth ladies ever named Veronica. You really made my day so much better it was such a relief when you helped me. I was able to get my check cashed and go home to my kids to make dinner. I will be returning, thank you Micro Loans NW!! You guys are the best!!