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October 2024 by Marc Masnik
I had no experience in how to ship a family heirloom art piece down the west coast. From the very first contact Alicia and the Navis team help me feel comfortable with the process and safe crating of a fragile art piece. The entire engagement was smooth and easy, the crating was so professional and the delivery was well communicate and timely. Prices for such services vary greatly and this was definitely neither the most expensive or the cheapest, but it was well worth it! I would strongly recommend this Navis Pack and Ship team in Kent, WA for any of my critical shipping needs, no matter how fragile or delicate the payload. Thanks Navis Team!
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August 2024 by Josh Hipsman
Steve and the team there were fantastic. We have utilized their services many times for packing, crating, pickup etc and they have never provided anything but superior quality. Great service provider
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November 2023 by Dennis Trittin
Our experience in moving our valuable and delicate property from WA to AZ with Navis, under the leadership of Steve Maggied, was truly exceptional. They did an outstanding job in packing our fragile items and they arrived safely and soundly, with excellent communication every step of the way. We've had several experiences with moving companies and we can truly say, that Navis is in a class by themselves. They deserve our highest praise and we would hire them again in a heartbeat.
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September 2023 by Jennifer Hann
These guys were awesome! They were quick but also careful with every box they touched. I feel like they handled my stuff as if it were their own. I would DEFINITELY recommend these guys to anyone.
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September 2022 by Jeff S.
I'd actually give them a zero score. They packed and shipped an expensive and rare sculpture I trusted them with. They packed the piece so poorly, it broke in several pieces while in transit. I bought insurance from them which I thought would cover the damage but it didn't. After having to deal with this Navis owner for months (who went silent on me) along with their incompetent insurance company, I finally received a settlement which was about a third of the sculptures' value. All in all, I will never use their services again, nor would I recommend them to anyone! Horrible experience in every way.
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June 2022 by Michael Murray
Absolutely first-rate service and experience. Scheduling coordination was easy, pickup was prompt and courteous. And when a few boxes showed up late here/ after pickup, they accommodated me (on a weekend) to add the boxes to our shipment. Highly recommended.
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August 2021 by Lucy F.
Their moving men are inexperienced, untrained and unmonitored. They broke my mirror. They have taken months to get around to shipping my stuff. They got the items wrong on the pick up list. They didnt give me a copy of the list of items they picked up. They do not return phone calls. I have to drive down there to get an answer out of them and it is always BS. Im going to file a complaint with the Attorney General's office, Labor and Industries and the Better Business Bureau. Highly unprofessional. Really criminal.
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May 2021 by Brigette Schwimmer
Incredible customer service. Would highly recommend!
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July 2019 by Andrea G.
I contacted several companies in the Seattle area to discuss crating a large painting and placing it in storage. Navis was heads above the others. The customer service received and interactions I had with Steve, CJ, and Tom were wonderful. The crate is the best built of any I've used. Navis is now my go to company for this service. Thanks for all the great work!
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October 2017 by Joe Randall
They take care of what ship and pack
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August 2017 by Travis Gnehm
Working with Steve and the Navis team has been great. The crates are excellent quality and ensure our products arrive in perfect condition to our customers.
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June 2017 by Wendy Innis
Wonderful people and great packing service. Kacy and Steve, I can not thank you enough for helping me. My shipment arrived in Venezuela, and people there were very impressed with the packing.
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April 2017 by Stephen Szender
Not really cheap but prompt courteous service on both ends. It was precious cargo and getting it across the country was a risky endeavor for us. The 330 lb package got there with no damage in mid winter. Great job and I am relieved. Thank you Casey!!
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December 2014 by Sandy Williamson
packed and shipped over 5 macgregor 26Xs to foreign ports with no damage. great. easy to work with reasonable cost.
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June 2013 by Mary Macdougall
I just received my items. Supposedly there were 1/3 more than initially listed. Not true. Additionally I was told the delay was because they had to "custom wrap " everything. They did put some bubble wrap and cardboard on the dining table, nothing on any other furniture ( 6 dining room chairs, table leaves, 2 living room chairs or antique trunk. They did bubble wrap the rug shampooer.The young men who handled the move were professional, careful and friendly.
