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February 2025 by Ivona Radunovic
I had an outstanding experience at O'Reilly Auto Parts thanks to Eric at the Kent location on 240th. His dedication to customer service truly went above and beyond!
He took the time to listen to my concerns and offered knowledgeable advice and assistance!
What really stood out was his kindness and patience! Eric's willingness to help made a significant difference.
Thank you, Eric, for your exceptional service and for saving my day!
I highly recommend visiting this location and asking for Eric if you need assistance.
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January 2025 by Alexis McCleave
I had a frustrating experience tonight at O’Reilly Auto Parts today that left a bad taste in my mouth. My car battery had died while I was at Planet Fitness, which shares the same parking lot with O’Reilly. It was a one-minute walk, so I went over to ask for assistance. I was greeted by an employee who, despite my polite request for help, flatly refused, claiming they couldn’t assist me because I wasn’t parked in their lot—despite the two businesses being literally connected.
What made it worse was that I purchased jumper cables from the store and got assistance elsewhere, only to return the same night 15 minutes later and find the employees sitting around on their phones on TikTok, clearly not busy. It’s unclear if their refusal to help was laziness, discrimination, or simply a lack of customer care, but the lack of effort for a minor request—especially for a paying customer—is unacceptable. I expected better service from a company that advertises itself as a helpful resource for drivers in need. Very disappointing.
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December 2024 by Puneet Dhaliwal
The both employees in the front were extremely rude
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June 2024 by John
Best place around here
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May 2024 by Mark Stalnaker
People are really knowledgeable about cars and trucks and everything
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May 2024 by Israr khan Atal
Been there to fix my car fob, Nicole is the best he done it in few minutes. Would be definitely come again.
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April 2024 by Israr
Been there to fix my car fob, Nicole is the best he done it in few minutes. Would be definitely come again.
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January 2024 by Megan Libolt
Alex is amazing and a HUGE blessing to me and my husband! He diagnosed and changed out the battery in my FOB for my 2012 Subaru Outback this week. He saved us so much time, money, and stress. Thank you to Alex for your mechanical mind and giftings and thank you to O’Reilly Auto Parts for being open after church on Sundays! You have two happy customers and one locked car!
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December 2023 by Kyle B.
Had a code checker that could clear my light.
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December 2023 by Cheryl Stevens
Will not ever return to this location. And that's sad cause my daughter's car needs a lot of work and we had been going there. This morning I needed to purchase some items and got there early. I waited outside till it was after 7:30 then I tried the door. It was unlocked so I assumed they were open. The lady working ( I failed to get her name) was not happy I was there. She said she was not open yet and told me to leave. She said someone left the door open. Normally I wouldn't mind but she was very rude. I just got back in the and went to Autozone. Guess they get our money now.
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December 2023 by TJHooker TJ
Chantz was solid, went the extra mile and helped me install my battery, also recommended a really good CCA battery. Give this guy a raise boss!
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November 2023 by Jean
Love this place. Always helpful. He replaced my headlights.
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November 2023 by JoAnne R Carneal (j0j0xn)
Customer service was phenomenal!!! Quincey was very helpful!
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September 2023 by Glenn Bonnell
Some time the got it and sometimes they don’t
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July 2023 by Michael Boyd
Bought $80 wiper blades, and asked that they can be installed. I was told the other guy was using the bathroom. I left after 20 mins of waiting. I’ll just install them myself
