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October 2023 by karina ramirez
Kay did an amazing job, my nails look perfect! I will be coming back for sure!
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July 2023 by Deanna Yip
Very unprofessional experience and don’t care about the customer’s concern, I was there on the 29th of June and paid $45 for fill and shellac. I had to find another nail shop in Kent and paid $45 to fix my nails again with fill and shellac. To pay $45 to Pauline’s Nails and the fill lasted only 8 days! That’s viewed to be cheating your customers. When Kim used to work on my nails with the builder gel, no issues! Until that nail tech on the picture that ignored me, don’t want to help me, and act like nothing happened. She’s the one that did my nails on the 29th until the nails started to lift! No good, poor communications, and why continue business if don’t want to work in customer service!
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May 2023 by Terri Wagner
Just got my first visit in, and what a great business. I just LOVE my nails, and this is just the beginning of a new business relationship for meThank you, Paulines Nails.
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March 2023 by Gena Tom
I have been going to this place for years and I usually get a full set with a gel manicure or just a gel manicure and they do an amazing job. My last lad for soo long. I highly recommend this salon.Services: Acrylic nails
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January 2023 by Casi Sepulveda
Great quality work in every aspect. They take their time. Their work is beautiful. Love this place
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December 2022 by Sheri Runnels
Best salon around. Comfortable and perfect nails every timeServices: Nail polish changes
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August 2022 by Gena T.
I've been going to this nail salon for over 10 years and every time my nails and pedi's turn out perfect. My nails last longer than any other salon that I've been to and I work with my hands and I am very rough with them. This salon also has a large range of variety when it comes to polish colors.
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July 2022 by Marie R.
I've been going to the Des Moines location so I wanted to check out their Kent location to see the difference. The ladies working there were nice. There was a slight misunderstanding with my appointment. I thought I said 430 but they said they wrote down 4pm for my mani-pedi. They asked me to wait a bit before someone can be available to do my pedicure. The massage was amazing! After my pedicure, they asked me to wait half an hour for my manicure since they're so busy. I was getting a little agitated but I decided to stay coz I didn't want to come back for another trip and I really wanted my nails done. Luckily, i only waited for about 15 minutes before someone started working on my nails. The manicure was much more rushed than the pedicure. I felt like they didn't spend enough time letting my nails go under the UV machine (coz I did shellac). The nail polish on one of the nails chipped the following day :( I'm not opposed to giving this place another try in the future but maybe not anytime soon.
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July 2022 by Sukhman T.
I had booked a appointment for 4 people and confirmed day of. Then had 5 people show up. The salon was empty. They did not have nail dip, or acrylic for feet. They kept on saying no for single service we asked for. Would not recommend this location. We were getting nails done for my sister's wedding and we're in a time crunch. We ended up only doing pedicure and going to a different location. +1Excellent location and parking +0 nails variety +0 Customer service
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May 2022 by Petal Michaud
Ive been looking for a nail salon that does Silk Wraps forever!! I finally found Pauline’s Nail Spa and the whole experience was amazing. They actually specialize in Silk Wraps. They were able to take me in within 30 mins of me calling for an appointment. The process took a little under an hour and a half and Im so happy with the results.
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May 2022 by Sue G
Great customer service and love my eyebrows!
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May 2022 by Jodi H.
This is the best nail spa in town. I started going to Pauline's because they do great silk nails and I've stayed with them for many years now. The owner, Kay, is very friendly, upbeat and customer centered. Silk is extremely strong and looks natural, unlike acrylics. All of the manicurists at Pauline's are very experienced. They cannot only give you an amazing set of nails but also beautifully repair any damage you might do between manicures. Their pedicures are so relaxing I have fallen asleep. They also do lashes and brows and have a lot of repeat customers. While traveling I've had to get my nails done elsewhere, and I'm always disappointed. Kay set's a high bar.
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April 2022 by Trina Lewis
Love this place! Would highly recommend! Note: I am very picky but, I do not have to worry at all when there. You will not be disappointed. Kay-the owner is the best and her staff is amazing as well.
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March 2022 by Elaine Aulgur
I get the Silk Nails and Pedicures (Thanks Julie!!), and have also had Lash Extensions (Van is wonderful).Been going here or many years. I really like the silk nails, they are a much more natural nail to wear. I've had acrylics in the way past, but wouldn't do them again.Everyone is really nice, and fun to hang out with for an hour every two weeks.I get so many compliments on my nails, and recommend Pauline's Nail Spa every opportunity I get.So glad that tomorrow is my Nail Day!!Note: I don't have Lash Extensions now only because they take a lot to maintain and I love to rub my eyes.. no reflection on Van, or the job she does. Her extensions stayed on better than any other lash placed I've been to.Services: Pedicures
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December 2021 by Leesah Blanchard
Appointments are needed and service has been consistently good
