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February 2024 by Su Laing
Incredibly knowledgeable, kind, and patient staff.
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April 2023 by Mike Porter
Fantastic! Super helpful and knowledgeable staff... Huge selection & inventory. So glad I made the trip down from Oak Harbor, WA!
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August 2022 by Zack Horvath
Edit: Reynolds reached out to me this morning to work something out with a price match for the items I bought. It was a classy move, and I'm glad to have a place like this in the neighborhood. I've probably bought gallons of XTC-3D through the years, and being able to get it in person is pretty awesome!
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March 2022 by Carter James
Super helpful people!
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January 2022 by Jeanne Paulsen
Extremely helpful and patient!!!
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January 2022 by Ian Both
Excellent customer service, knowledgeable staff. I can't wait for things to open up more so I can attend some of the molding and casting classes.
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January 2022 by victor s
What a beautiful store with great examples!
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January 2022 by Mark Batson
Great variety of products super knowledgeable staff that were very helpful in determining the right products for my specific application would highly recommend
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December 2021 by Scott Younker
The entire team at Reynolds in Kent has been vital to our Smooth-On supply chain management. Professional service, expert technical knowledge, and fast shipping. Don't just order online or by phone because their showroom is pretty awesome too.
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December 2021 by Hisashi Sho Ebata
Knowledgeable and helpful staff, large selection, and inspiring art examples to boot!
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December 2021 by Trevor Crisanti
I order from reynolds every couple of weeks and it's always a great experience. Love chatting about my current projects and picking the brains of these folks. Super knowledgeable and helpful with my random material and mold making questions. They usually ship my stuff same day and it gets here in a day or two keeping my business up and running with no delays. Hope to to visit in store someday soon!
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December 2021 by Nathan Dyer
Seriously the best customer service I've ever hadi believe I've been ordering from them for at least 3 years now. They always have what I need and are very knowledgeable about their products and very capable of making educated suggestions for new projects as well as no matter what, my order arrives extremely fast.Thank you Reynolds Advanced Materials!Sincerely, Nathan at Nano Arts Studios in Walla Walla Wa.
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December 2021 by Chuck Bailey
I had a FANTASTIC experience at Reynolds!!! And the main reason; knowledgeable customer service. Unlike my experience with those generalized hobby stores (with one molding product and employees that have never cast anything in their life), the folks at Reynolds are pros that sell a vast variety of products and know the "why, when, how, etc". of each item. I learned tons from a young man named Randy, and left feeling confident that I have the right products for my intended project. The only question I couldn't answer was "Why didn't I know about Reyolds before?"
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December 2021 by Stefanie McClelland
This place has great specialty products and excellent service served up by some of the friendliest & most knowledgeable staff I’ve ever dealt with at a store of any kind. Most orders placed at this location ship same day which is very convenient especially while working on tight deadlines. I wish all the vendors I work with in my business were like the all-star crew at RAM!
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July 2021 by Sandra U.
I order small "sample" quantities of mold making silicones and various casting products from Reynolds, for my art work. I often use Smooth-On products, and with Reynolds I can count on the products being well within the shelf date, so that they will be usable even if I don't use them immediately. Reynolds always packs and ships my order quickly, which is excellent! I am always eager to start or continue my project, and don't always plan ahead. Thank you Reynolds staff!
