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November 2023 by Misty Miller
Very helful and have what i need
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June 2023 by Neil P.
Rental customers please be aware of the condition of equipment you need to rent from this business. I had rented from them previously and everything went fine because nothing broke down on me . The second time I rented a skid steer to move some dirt around on my property. When I rented this equipment the guy made a comment about how worn out the tracks were and they probably should had been changed by now due to the rips and holes (see photo) . I thought nothing of the comment because I felt I was dealing with a stand up Buisness at that time and frankly I was being dumb and trusting. We'll of coarse the track came off of this machine on my watch . While helping put the track back on I noticed many old tears in the tracks. After the mechanic and I put the track back on it needed to be tightened to hold it in place , as the mechanic did this using a power grease gun it forced a large rip due to being properly pressurized.this was loaded and promptly returned to the yard . This is where I was informed the charged would be on me since I broke the track, the truth is the track was weak to start and I believe the pressure was lowered to keep the old track turning without ripping in half at full pressure . This probably was overdue for new tracks years ago . What happens with this Buisness owner is this .... If you aren't very very knowledgeable about the equipment you rent and refuse to rent it based on lack of maintenance you as the customer will be charged for new set of tracks which I believe are upwards of 6k .plus labor to install them in their full service shop . Bottom line is there is no possible way this business can place blame on anyone for lack of maintenance on their equipment. We as customers have to be able to put some trust in these businesses in our own community . This looks really bad on newtec and I'm disappointed to say the least . Clearly the owner who was very very nasty to deal with isn't wanting to keep his assets in solid order using his checkbook rather he prefers customers to use theirs to pay for maintenance needs . I think I may have uncovered the little game being played on folks which explains the hostility received from the owner while trying to discuss the situation. I can only hope this helps someone out and not make my mistakes.
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May 2022 by Cole Holbert
Awesome service as usual from everyone. Jason and Kelly were awesome thanks guys.
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March 2022 by Peter Dillon
What a great company. We are from Canada and were in Mexico on vacation and bought a used SK140 excavator from Jason sight unseen over the internet. Those boys really know their stuff and had it equipped with the premium attachments that perfectly match the machine. They delivered it to a project in Seattle the day we arrived home. Only surprise we got was it was even better condition than he described it. We always thought Hitachi had the best excavators but lately we have had a few Kobelco's and would have to say that if you can find a good dealer in your area they are the best machines money can buy. New Tec deserves their great reputation.
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December 2021 by chad koury
Good people and great Boss
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September 2021 by brandon johnson
This is one of the greatest equipment rental company in the country! I love these guys they don't play games with anyone finances. They always have whatever equipment I'm looking for and the right one, these guys are all great people and easy going. Thanks Jason 1 and Jason 2 I do appreciate you guys and I'm looking forward to always bringing my business to you guys, you are the greatest in construction equipment
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July 2021 by Jerry Luce
Was pretty good, didn't get everything I had on my list to have done.
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May 2021 by Michael Thompson
We bought an excavator from these folks a few weeks ago and they treated us fairly and honestly.Rent or buy Kobelco equipment, along with other brands.Huge selection of CB radio equipment.
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February 2021 by Draven Ray
great service and machinery
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January 2021 by Brian Crump
Delivered December 21st
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December 2020 by Jon Sully
Much better than the other equipment rental store in Colville
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October 2020 by Cole Anderson
Jason in rental was very helpful in helping us with our project. He followed up multiple times to ensure we had the right equipment for the application.
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September 2020 by Lloyd Ward
Friendly, helpful staff, excellent equipment.
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July 2020 by Brad Gordon
They always have what I need.
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September 2019 by Steven Filipoff
My experience with Jason and his staff has been very professional. They have been very accommodating for our various project rental needs. We at Steve's Custom Painting Inc. will definitively continue to work with New Tec.