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March 2024 by Shah Faisal
Repair work is not at par with standard, quality check after work is not done properly. Car cleaning actully messed with lot of fluids all over with some white color, not a quality work and recommend
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March 2024 by Dorothy Boissy
The folks at Caliber were helpful and professional from the beginning, through to when I picked up my car. I was kept informed of progress, stage by stage. Thank you to a team of pros, for such a good job!
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March 2024 by Ross H
So where to start, after an accident I took the car there because of insurance. The car took longer than expected which is fine but when I got the car back. The dash cam was taken down and come to find out someone stole the micro SD card. They replaced it but not a good look. Upon further inspection, they left interior parts out of the vehicle, didn't put the spare back in, didn't replace any badges on the tailgate. The management took the time to replace the parts the tech didn't bother to look anything over. So I wouldn't recommend going there especially since techs seem to like stealing things. The tech also stole a outlet cover I had bought for the vehicle. If you have a choice I would try somewhere else. The management was very nice though.
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March 2024 by Donn Fast
The experience was great. Everything went smooth and easy.
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March 2024 by Sunny Zheng
I got my car returned like new plus two days earlier than promised. It is easy to work with Caliber Collision as they handles all the conversations with insurance company. One suggestion is to remind customers or help set up appointment with rental car company earlier. I met an issue with Enterprise claiming the appointment was not set up properly that I have to turn to another rental agency and caused some back and forth effort. Overall I recommend Caliber Collision for vehicle repair services.
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February 2024 by Rogerio moura
Very professional
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January 2024 by Joseph Banks
TERRIBLE EXPERIENCE! I’ve worked with Caliber in the past and have been very happy - but never again! We took my wife’s car in to get the bumper repaired and repainted. Below is their first effort. As you can see the paint clearly doesn’t match. It’s not even close. We brought the car back in and asked them to repaint it. Without asking us, they repainted the entire hood and fender of the car. We just wanted them to fix the bumper!! When they clear coated the car it exacerbated chips on the hood and in the paint. Now there are very apparent black spots on the hood and we are furious. On top of all of this, on the impact site of the bumper there is a SCRATCH in the paint. The very place they were supposed to fix!!! Chris and Tim were the points of contact. I called and asked them to make it right. They refused. Very much a get ‘em in and get ‘em out shop. We are going to take this all the way and dispute it. I highly recommend you stay away from Caliber. Try a local shop that won’t treat you like this!!
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December 2023 by Kapil Hathi
Great experience with Caliber Collision. Very professional, thorough in their work and they keep you in loop of the progress with your vehicle
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December 2023 by Les Barnett
We just got our Car back from Caliber. We had our first accident and did not know what to expect regarding the repair process. Caliber Collision was suggested to us by our insurance company. Caliber and our contact person ,Chris, were great.They kept us apprised of their progress and when we should expect the car back. When we picked it up It looked brand new. Also they have a great warranty. We sincerely recommend them for car repair. You wont be disappointed with their service.
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December 2023 by Tania Bennett
Caliber was amazing to work with. Excellent customer care and communication and the work done on my car was above and beyond. I’m super happy with how great my car repair turned out. Would definitely recommend using Caliber!
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December 2023 by Loïc Bellemare-Alford
The service was amazing! Booking the appointment through the insurance company only took a few clicks. I had an appointment a few days later. They handled everything, from getting a car rental to all the payments with the insurance company. The car looks brand new and the reparations where done the same day they got the parts (took about a week to get all of them).
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October 2023 by Chris Nakovski
They did an awesome job fixing the gash in my door. Pretty much overnight too after quoting two weeks.Services: Painting
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October 2023 by Rajesh Modak
Job well done, Great customer service from Chris right from the day I dropped my SUV till i picked it up. Job was done much sooner than i expected given they had to get so many parts ordered from BMW. When one of the sensors had issues just before pickup they expedited this with BMW and got this fixed asap. Currently testing and will update if I run into any issues.Services: Painting
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October 2023 by Trevor Lowe
Caliber Collision did a fantastic job with my repair. They communicated through every step of the process and their fix ended up looking great. Highly recommend, for small and large repairs
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September 2023 by Ankit Agarwal
I had a great experience with Caliber Collision team. They kept me well informed throughout the car repair process.Only downside is that they are heavily booked, so you might have to wait for few weeks until you get your appointment.