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October 2023 by Sonja S
I had the best experience at this store today. I went in to pick up an online order with my kids, which was NOT ideal, they were not behaving well. When I tried on my order I found that the pants I ordered did not work for me and I would need to pick out another. The sales lady Heather helped me find some new ones to try on and recommended some new styles I didn’t know of. She listened to what I was looking for and even pulled up reviews of the pants so I would see how others felt about them. They even honored a discount code I had used on my original purchase (that had expired). I would highly recommend checking this place out, so happy they are nearby!
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July 2023 by Rebecca Wolf
The customer service at this location is absolutely amazing. Centered on helping and working with shoppers, the staff is pleasant, thorough, and attentive. Highly recommend a visit to this location!
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January 2023 by Jill Eisma
I have been working with this store to resolve my fit pro/well pro account for a month with 0 results. The women who said she was the manager tonight did not help at all. I asked her to follow through with my account issue and return my call and she refused. I used to be in retail management myself and was shocked at the lack of customer service. As a card holder and fit pro professional I feel as if someone from this company should be interested in working with a long time customer but apparently Customer Service is dead at Athleta Kierland!
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January 2023 by wendy case
Nice outerwear.
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November 2022 by Inspired.Jules
I was so honored to be a small business featured during Small Business Saturday. What an INCREDIBLE staff and of course wonderful products that are inclusive for all sizes! I can’t recommend this Athleta enough after watching how the staff cared for customers all day. Shop Athleta in the Village at Totem Lake when you have an opportunity!
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June 2022 by Jessica Wood
After coming in to return an item, I was met with a quick "what do you need?" which in itself was off putting. After working through the return the sales associate noted the type of payment the return would credit (Paypal) the distain was evident in her tone.After completing the return I had intended on purchasing a number of items for myself and my daughter, however when I looked for someone to ask a question regarding an item 2 sales associates looked away when I walked near them to ask a question.Unfortunately I will not be back to this location.
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April 2022 by Linda Dean
I was really treated well by employees. They helped me find my sizes. I love this shop.
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February 2022 by Thu Pham
I had to pay money for the shopping bag. I really unbelievable for that because they gave me the product with the receipt. They explained that i had to pay for the bag or I need to have my own bag…
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February 2022 by Qiong Wu
Love this Athleta store a lot! staff are always nice and helpful!
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January 2022 by Kim Looney
Very helpful sales staff and a lot of merchandise to choose from. Today was my first time there and I will definitely be back!
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June 2021 by Amanda N.
Keep a lookout on their site for free classes in store. I came in for a yoga class and Athleta provided refreshments, snacks, and a coupon for your next purchase!
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November 2020 by Megan D.
Athleta scored a beautiful location in the Totem lake Village plaza. Parking is generally easy, great place to shop and grab a quick bite or coffee. The customer service at this location is great, if you're looking for a little help while you shop this location is great at that. A woman named kate/Katie helped me while i was in store shopping and she was incredibly helpful and knew her styles/perks of each item. It was very helpful for me when picking out what I needed. I would definitely recommend this store to others. They take COVID precautions seriously and have safety measures installed in the store.
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September 2020 by Kendal Formo
They have the cutest most comfortable clothes and the nicest people that work there! It's so clean and they strive to keep everyone safe while shopping! Love this place!!
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September 2020 by Samantha Z
Love that this opened up here! Very friendly ladies working there- and great methods of keep guests (and employees) feeling safe and sanitized throughout the store.
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August 2020 by Bgz K.
This place has great clothes! Their clothes are soooo breathable and comfy! The only thing I would say is a little pricy) but other than that, the staff are friendly and they have great service! Would shop with them again and recommend!