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December 2023 by Leija D.
worst customer service ever - after not having my books show up for many days, i also had to call several times before i was issued a refund. very rude customer service agents. don't buy from barnes and noble, go anywhere else.
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December 2023 by Ry C.
I like B&N because I'm able to purchase books that I can't get at the library in a timely manner, and they have the latest books and comics that my kid loves. The kids section is well stocked, and there is even a little play table with large legos for the smaller ones to play with. There are also chairs in the kids section. The B&N has an attached Starbucks, which makes it super convenient to get a drink or snack. There's also seating and a small magazine rack near the Starbucks. As with most B&N bookstores, this one has cards, some stationary items, calendars, planners, and a nice puzzle and kids section. The manga section is also quite impressive! We upgraded our membership, and it is great! We still get our discount, we received a nice heavy duty book bag for free, and a coupon for $5 (or maybe it was $10) off the next purchase.
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November 2023 by Miles O
I really love this place, adam and taylor at the cafe are super nice and i always love talking to them. they have a good selection of books for the space. my only gripe with the cafe is that there's not enough charge ports in case your devices die and the outlets they have extending from the whole foods side of the wall are dodgy at best, those power strips barely ever work.
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November 2023 by Ali Davis
I don't know who the Sassy Goth was that helped me tonight but they saved me. I was in the bookhole something fierce....you know, just aimlessly wondering, knowing I'm going to be engulfed in the no book boredom this evening because nothing was hitting that spot. When out of nowhere this beautiful creature hands me two books...two perfect books. No words, They knew, I knew... I bought those two books and left. I finished the first in 2.5 hours 5? I will be back and will buy anything this person puts in my hands. Thank you Sassy Goth, and your book witchery.
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August 2023 by Elina Ter-Meliksetov
They are not very polite and last time they didn't close the lid all the way on a very hot coffee. Picked it up, got burned and got coffee all over my car :(
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August 2023 by Meg C.
Definitely not my favorite Barnes and Noble. Not even close. Not a lot of soft seating. No carpet which really makes it feel cozy and welcoming. All the fiction is put together. Nothing is categorized like usual such as young adult, historical fiction etc. it's very small as well I was super disappointed.
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July 2023 by Lakshmana N
Good collection of books, nice location, friendly staff. parking is challenging during weekends. They also have a Starbucks inside with some seating.
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July 2023 by Caitlin Renee Steuer
I’m thoroughly impressed. I had not been inside a Barnes and Noble for years. The store was impeccable and the staff came up to make genuine knowledge conversation about books I was looking at. Loved everyone minute of it! It’s clear this store is doing something right.
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June 2023 by Danny Tram
05/28/23: this bookstore is located in a convenient spot which is near Whole Foods Market and Trader’s Joe. The space is enormous with a variety of books and reading areas. They also have a small cafeteria inside the store. I spent a lot of time reading here and learning many things.
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April 2023 by David Smith
Cool spot with very friendly employees. Just a warning: this is not a starbucks. This is a B&N cafe with a license to use starbucks drinks. Thus, your starbucks gift cards & starbucks app will not be accepted here. YE'VE BEEN WARN'D
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April 2023 by Angieee
Super cute Barnes and Noble store!Love this location, I visit monthly if not more often?Having the cafe inside makes it the perfect (and most dangerous) place as I’ll get lost in a book and mocha for hours here.Pros:• good book collection; but since it’s a smaller location you may have to order in more niche books and whatnot you’re looking for• decently sized location• has a Starbucks cafe hereCons:• cafe can get busy, avoid busy hours or you won’t find seating• there’s barely any seating inside the store itself• parking lot can get kinda crazy in this shopping center due to the restaurants and grocery stores
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March 2023 by Sarah Evanson-Isaac
Sweet and petite b&n location w exactly the book I wanted in stock. Drove from Northgate for it.
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March 2023 by Brent Thompson
Great atmosphere to read or do work. Love the great content selection and courteous staff. Also a great place to find new board or card games as well as collectibles.
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January 2023 by Saju Vallikkat
Amazing collection of books and a Starbucks inside it that provide a clean environment to go through the world of books without interruptions
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January 2023 by Mark Galacgac
As a manager in the hospitality and food industry, I have a pretty high standard for service and hospitality. Kyra(it’s pronounced a little differently so I hope I spelled it correctly) was incredible. Very respectful, knowledgeable, and welcoming. I don’t read a lot of books, and even though Barnes and Noble didn’t have the book I was looking for…I know where I’m going for my future bookworm needs. 10/10 would recommend this location. 11/10 would recommend asking Kyra for help
