Costco Optical in Kirkland has great value for glasses purchase and fitting dept. The dept is busy at the end of the year, with many people waiting to use vision benefits, but the service is fantastic. The employee is professional and knowledgeable, always hospitable and with a pleasant attitude. Customers feel happy and comfortable, and the employee smiles easily to all. The doctor is friendly and knowledgeable, answered all questions and made the experience exceptional. The front desk lady is sweet and kind, addressed both customers and helped us feel comfortable. Options explained, and the employee went above and beyond, being patient and helpful. Price is great and got frames. Many customers have visits multiple years over years and recommend the dept for friendly, professional and kind service.
Jackie replaced the nose pads on my glasses for free and quickly. Thanks Jackie!
January 2025
Went to the optometry department at Costco. They were super busy as it was the end of December and there were a ton of people waiting to use their vision benefits by the end of the year, just like I was. Despite the wait, I received fantastic service. Got two frames. Great service, great price.
December 2024
Christie at the Costco Optical section was amazing! It was crazy busy since everyone is trying to get glasses before end of year, but Christie was extremely patient, friendly, and helpful. She went above and beyond explaining all of the options. People like Christie make Costco great!!
