Eastside Trains is a popular rail shop known for its excellent selection of Lionel and Garden Scale trains, although it has a limited inventory of HO scale products. The store features a large inventory with good prices, making it a one-stop shop for train enthusiasts. Customers have praised the knowledgeable staff, who are willing to answer questions, although some have noted that the service is mostly self-directed unless assistance is specifically requested. Visitors appreciate the train layouts available that showcase different scales, providing a delightful experience for train lovers of all ages. While the store is well-regarded for its sales and tech services, there are concerns about the repair department, which is reportedly behind on repairs and not currently accepting new ones. Customers have expressed frustration over the inefficiency of handling repair inquiries, suggesting that technology could improve this process. Despite these challenges, Eastside Trains remains a recommended destination for those looking to buy or repair trains, with a helpful staff ready to assist in finding parts or troubleshooting issues. Overall, it's a cherished spot for train hobbyists, offering a great experience and a chance to find both new and vintage items.
Great rail shop, especially for Lionel and Garden Scale. However, lacking in a selection of HO. Wonderful service, willing to answer any questions you might have.Edit; Visiting the area again, had to stop by. Remains an awesome shop!
January 2024
Service counter is helpful in finding out what’s wrong with your train. There is a service fee if they have to do a real diagnostics test (around $20) but sometimes they’ll do a quick look.Repairs ARE booked out a ways due to parts being back ordered.
January 2024
Very friendly. Lots to look at and items to choose from.
