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March 2021 by Kevin Dunlap
Standard ATM, right off sidewalk. Has a little roof to block rain, no walls to block wind. ------- A guy with one leg stood before me at the ATM. After waiting an unusual amount of time and the line behind me growing longer I decided to speak up. \"Everything alright man?\" To which he replied.. \" yeah give me a moment just checking my balance\"
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October 2020 by Eelan A.
This specific location is not bad at all but keybank in general is by far the worst bank you could put a dime into. The facts that they can't do anything at the location is one thing thats understandable but it is mainly because keybank in general is garbage. They are unlawfully withholding money, make you wait at least an hour just to get on the phone with somebody online, they also like to freeze your account for payments that you genuinely need to make and then aren't able to unfreeze your account and instead decide to reissue a card which takes forever to receive. I don't expect much but I also didn't think they would be this negligent and genuinely rude. They clearly don't care about there customers and are clearly stealing and withholding money from clients. If i were a higher up at key I would be severely disappointed. The employees should be the ones that solve the problem not me because I was not the reason for the problem in the first place. If you f*** up you should be the one to fix it, but I guess key was raised on different morals than I was. This is money that I rely on and I only have $50 in my account that isn't with key meaning that I cant pay bills, pay for gas or pay for food which I dont know about you but Im pretty positive that this is something that key bank employees would also be frustrated about. Would if your employees couldn't make it to work or couldn't eat because of something you did. Great job key. Good thing we have all this great technology nowadays but key couldn't give a rats a** and simply improve their systems. If I were making the same mistakes at my job I would have been fired but I guess thats something you can't comprehend when you have a negative iq score. Key really doesn't care at all though because they are making thousands off of unemployment by continuing to do the same they always have done, steal. Im at the point where if i get any of the money they have stolen from my I will be reinvesting that money into a lawsuit. THANKS FOR READING IF YOU HAVE ANY MONEY IN A KEYBANK ACCOUNT PLEASE MOVE ALL OF IT TO ANOTHER BANK IM NOT THE FIRST PERSON THIS HAS HAPPENED TO BUT MANY PEOPLE INCLUDING FRIENDS AND FAMILY OF MINE.
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March 2020 by Tiger K.
Wow! I understand with craziness going on everyone has to be careful. However, the branch is open but they will not let anybody into the lobby to withdraw my own money out of my account. What is going on! Is our money being locked up! There is definitely something going on that we don't know about. Do what you have to do!
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March 2018 by Ekaterina F.
Great service !! Very friendly personnel!! Help me very fast without any problem!!! Very happy that I chose this bank so far!!!
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April 2012 by Mo Y.
Don't expect a good service here, you will get an OK service and it does not seem that people that work there are happy to be there. I like the part when they put a two weeks hold on 100.00 deposit from a local bank........??? Two weeks........???? I did not argue as I did not need the money then but that was unbelievable. It goes with the service.
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April 2011 by Elisse B.
The tellers and most reps are really sweet at this branch, but other than that I swear the people who work for Key Bank aren't human, they aren't understanding or helpful or even nice. I don't think it is the branch specifically...just the whole bank.
