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November 2023 by Ben Healey
Nick made my experience buying my 2021 mazda3 turbo premium plus hatchback a breeze. He is very knowledgeable with what he does, easy to talk with, and is transparent when talking money. It was clear he/the dealership as a whole were not trying to hide things from me during the whole process. There were no crazy fees behind the scenes, and they had very competitive loan rates. First thing we noticed about the car was the cracked windshield. Immediately when we said that Nick said that of course they would take care of it for us. Lee Johnson Chevy had me in in 2 days and got it replaced in an hour. James helped facilitate the service and guide my other service questions as well. Overall a very pleasant experience and I would recommend Nick and James to anyone.
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November 2023 by oddjobbob
My wife and I just purchased a 2024 Kia Seltos from Lee Johnson Kia, via Lee Johnson Chevrolet’s NickWe had a great experience. We were looking at a Chevrolet Trail Blazer initially. But we saw the Seltos and after comparing the vehicles decided the Seltos really was the vehicle that better suited our needs (it was really just the color).No doubt Nick was hoping we might opt for the Trail Blazer. And, to be honest, we were rooting for the Trail Blazer while we were doing the side-by-side comparison. But, in the end, the Pluton Blue really swayed us. Silly, I know.Nick, to his great credit, if he really wanted us to pick the Trail Blazer, never let on that that was how we should go. When we had questions about the Chevy, he had the answer right on hand. When we had questions about the Kia, he went into the Kia showroom and found the answer for us. His willingness to be impartial and objective was really, really helpful.Nick was really helpful when we were trying to make the financing decision. After spending a good hour explaining the options and getting all the paper work 99% completed, he had to re-do everything when we thought it might be better to change the loan length. Without even hesitating he did a quick analysis and found the longer term with a different lender actually lowered the rate and brought the payment down below the shorter term. And the paperwork was restarted. All of this was done in the Kia showroom where there were no Chevrolet customers coming in with whom he might have had a chance to at least introduce himself while he helped us. Nick really was a true “customer in front of me is customer first” salesman.Because our Seltos was a Kia, Lee Johnson Kia salesperson Alex was also in the sales team who helped us. And as a team they were great. I have a separate review under the Lee Johnson Kia dealership , as well.We don’t buy cars very often but next time we do, we won’t hesitate to look, again, at the Chevrolet offerings and give Nick a call. Helpful, knowledgeable, very low pressure.You should call Nick, too!
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November 2023 by John S
Went in looking for a C8 Corvette, would not allow me to do a test drive unless we did a hard pull on credit and "talked numbers".Said it was "policy".Guy at the front desk gave a smirk the entire time I asked. Said "people come in twice a day wanting to take a car for a joyride".Told them I have no intention of purchasing a $100,000 car without ever driving one.Manager recommended I rent a car at Zadart for a day.Interesting policy. Was surprised when I was not greeted with the same policy at other Chevy dealers. Neither was I greeted with the same policy when I bought my first Porsche.The only reason I'm not giving a one star is because they do not charge markups or adjustments on their used corvettes like other dealers in the area do.But, definitely was a shame and this interaction lost them the sale. Purchase order would have otherwise likely been placed with them.Ended up purchasing a 718 Cayman while I wait for a production allocation for a 2024 C8.
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November 2023 by Amy Pellegrini
We had an excellent experience with working with Tanner at Lee Johnson! He was extremely knowledgeable and thoughtful when answering our questions. He also explained to us the dealership’s history and longevity in the community and we would always have a place to go for further information and service. He is a very professional young man and we’re very happy with our experience working with him.
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November 2023 by Jazmine Parker
Very professional. But also very friendly. I had my daughter and they made sure she was comfortable. Offered her snacks. This is definitely a place for anyone. They care about the customer. They washed my car for free and vacuumed my front seats. I have never experienced anything like this. Thank you for you guys care and courtesy.
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October 2023 by Paul Massey
Best Car Buying Experience I have ever had! I have bought many of vehicles in my lifetime and customer service and overall experience you just don't get anymore. Lee Johnson Chevrolet is the only Dealership left that makes Buying a vehicle a fun and Amazing Experience. There staff is the absolute best and I cannot thank David, Cole, and Tanner for going the extra Mile for me and my daughter. Communicate, service, and honesty was off the charts. Don't waste your time going anywhere but here for a vehicle as there are no dealerships that come close with the overall experience. Thank you Lee Johnson Chevrolet for an amazing experience, we love our H2 Hummer! We will be back for sure for our Next Vehicle! Paul M
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October 2023 by Paul Meier
I had my vehicle in for an oil change. I've interacted with the staff on a few separate visits. The individuals working the front counter are very friendly and courteous. They are clearly focused on providing a good experience for the customer and I appreciate that.
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October 2023 by Suzette Sierra
Hector in the service department is amazing! He helped when I was getting the run around from other chevy dealerships and tire centers. He empathized with my situation and treated me with respect. I am truly grateful to have come across a nice and genuine person. Thanks for everything Hector.
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October 2023 by Paul M.
Best Car Buying Experience I have ever had! I have bought many of vehicles in my lifetime and customer service and overall experience you just don't get anymore. Lee Johnson Chevrolet is the only Dealership left that makes Buying a vehicle a fun and Amazing Experience. There staff is the absolute best and I cannot thank David, Cole, and Tanner for going the extra Mile for me and my daughter. Communicate, service, and honesty was off the charts. Don't waste your time going anywhere but here for a vehicle as there are no dealerships that come close with the overall experience. Thank you Lee Johnson Chevrolet for an amazing experience, we love our H2 Hummer! We will be back for sure for our Next Vehicle! Paul M.
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October 2023 by Jeff S.
Came in to buy a new camaro all cash. Asked if they had any thing detailing options available so I could make up my mind. Was told to look it up on the internet. I told them that some of us old guys were not into that. And the guy shrugged. Could not have cared less. Sat out front forever and got zero help. No reason to ever come here they clearly don't want any business.
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September 2023 by Michael Tress
I originally had my truck scheduled for an airbag recall replacement with the service department on 9-6-23 at 7:00am when I got there to drop off my truck I was told they don’t have the correct part. I rescheduled for 9-11-23 at 7:00am. I dropped my truck off on 9-11-23 and received a text hours later that the still don’t have the right part. I made it perfectly clear that my truck was to be done by 2:00 pm and they had to do whatever it took to get that work completed. Only then were they able to furnish the correct part and complete the work.
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September 2023 by James Workman
Tanner Shelley walked us through a very nice truck buying experience, it was competitive between a few dealerships and Tanner and his Lee Johnson Chevy team won! Great attention to detail and followed through with all aspects of the sale.
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September 2023 by Heather Ruttan
We worked with Nick and Tom and had a wonderful experience. Nick was super knowledgeable on all the vehicles they had to offer and provided us with clear information/facts without ever making us feel "sold to". I would recommend to anyone!
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August 2023 by Kalei
Making the appointment was easy. The needed service was done in a timely manner. The service rep definitely took care of me and checked to determine how much of the cost was covered by my extended warranty. I couldn't be happier.
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August 2023 by Terry Adams
Bought my truck from another dealership.Brought it in to have oil changed (12.5 months / 2900 miles).Initially told that 1st service is free; then told it was over a year (by 2 weeks) and would have to pay.When I went back to pick it up and told them no one ever told me it had to be under a year, they decided to work with me and take care of it.Greatly appreciate their willingness to work with me rather than generate money rather than good will.