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April 2024 by Jacob Altaras
I thought I had a contact stuck in my eye. They didn't have any appointments available online so I drove there to attempt a walk in. I had an appointment scheduled shortly after, they accepted my VA insurance and the entire appointment took maybe 30 minutes, but I didn't feel rushed at all. I had a referral created just in case I needed a specialist and felt confident that my eye was going to be OK. Would absolutely go back.
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April 2024 by Dee Carr
Walked in super sick was seen , treatments done X-rays done and out the door in 90 minutes ! Everyone nice , very clean facility.I hope not to need them again, but would feel grateful for them being available if needed
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April 2024 by Darren James
Service was fast and friendly
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March 2024 by Geneve Addleman
From Erique at front check in..To medical assistant..and Xray tech Bre..an Team was so Caring.. and helpful with all their compassionate professional services were the very stand aloneBest by far.And My Pacrn Casey was Incredible as my physician. He was very cautious to my symptoms of difficulty Breathing with out Wheezing and coughing and the way I sounded in this stethoscope and Exam. Which he ordered a Xray to weigh out pneumonia. Which made me feel he took real interest in my reason for my Urgent care visit with him one on one. Then he ordered a Breathing treatment on a Nebulizer..which he examined my results afterward before he ordered my Pharmacy decisions that impressed me. His Kindness and Listening to me and not just hearing me Which was so appreciated!My wait and time til I left was definately a huge duff compared to a Emergency Room of 4 to 6 hrs waiting. Also I found out you can make an appt at this Indigo multi care anytime. I can assure you your time spent with this Totem Lake INDIGO Urgent care Staff Team Family❤️ will be Much Appreciated with no regrets I promise you this.? Staff and Drs stand alone. Facility is exceptionally clean Safe! I will definitely highly recommend anyone in my family and friends. I felt cared for which is so important when your not feeling well at allIndigo's multi care systems an belief of their work ethics need to train the medical field of our world. As they eliminate chaos and spread their knowledge with Love an huge hearts. PatientThank you indigo Sincerely? ?? my Perscriptions were ready and waiting at my pharmacy.
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March 2024 by Kenny Herrington
I sliced my hand and needed stitches. The staff here treated me very well and saw me promptly. I am very grateful for their care and support and highly recommend Multicare Indigo from this experience.
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March 2024 by Amy Knox
I’ve been sick for a while. The antibiotics that I was on from my doctor weren’t working. I made an appointment here because I was getting worse.Everything was super easy. I made the appointment online. Submitted the paperwork on my phone. Got into the doctor pretty quickly. He was smart, kind and understanding. He listened closely to me. Solved all of my questions issues and asked if I had more questions. Sent my prescriptions in a timely manner so that I could pick them up on the way home.I’ve worked in healthcare for years and this facility impressed me from the staff to the cleanliness. I feel MUCH better today after only one day on the correct antibiotic.You guys are doing a great job!
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March 2024 by Earl Sauls-Martin
Fast & friendly staff. Was in and out & taken care of well with good treatment along with effective prescribed meds. Thank you & i will be a repeat paitent when needed.
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December 2023 by Jonathan Thomas
this is hands down the best urgent care place I've had the misfortune to have to use the wait times are minimal the gal at the desk is unbelievably helpful in every aspect and the med. staff are fast knowledgable and efficent
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December 2023 by Lauren Shouse
Every single time I go to Indigo, the service and care are truly extraordinary. The level of care is very personal. I remember I had a severe UTI and I was at my mother's bedside in the hospital while she was critical, and we did the appt virtually - the doctor was so sensitive to the moment and my own urgent need, and handled everything with exceptional grace and excellent tx. I was by my mother's side as she was dying, and yet I never had to leave to receive my own urgent care. Today was no different. the Tech and doctor were outstanding, they make you feel like you are family and whatever your issue, you are very important and deserve every bit of their excellent care. 10 stars, truly. I will never go anywhere else.
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December 2023 by Caroline Costa
Great urgent care! Easy parking, book appointment online so you do not have to wait. nice staff and quick care. Also gives out otter pops for kids with a sore throat.?
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November 2023 by Tracy Stevens
The office was so clean and the staff were so friendly (and it was in the evening before a holiday!) My wait time so nothing, and the girl who checked me in was cheerful and helpful (forgot to get her name!) Enrique was fun to chat with, very good at what he does and knowledgeable. Annie was the PA, she was friendly and very thorough but efficient. This was a great experience, and not what I was expecting for a walk in clinic on a busy weeknight. A Plus!
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November 2023 by Linda Olson
I have never had a bad experience at Indigo Urgent Care. The staff is consistently kind and welcoming, and the nurse practitioner (Sara) I saw today was exceptional. This is my go-to urgent care when I can't see my regular doctor. Highly recommend them!
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October 2023 by Evan Whipple
Easily the best urgent care experience I've ever had.Good: Friendly and caring staff. Front desk concierge was more like hotel customer service than standard clinic impersonal triage. Preview, execution , summary - followed at both intake and discharge was appreciated. Good electronic process, booking, website, etc. Clean facility. Sarah the ARNP was kind, considerate, and effective. It felt like she was genuinely interested in my well being; not just treating current symptoms but long-term welfare. Professional from start to finish.Minor gripes: pop music in lobby was mildly annoying; something more calming and instrumental would be better. Analog clocks in patient room ticking; digital/silent would be better.Overall: 10/10 would recommend.
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October 2023 by Susan Wood
I made an appointment online for the same day and completed all forms online also. I arrived early and was seen before my appointment time. All staff were very pleasant, professional, and caring. Nurse Practitioner showed me my xrays and explained the diagnosis, and I got a copy on CD for follow up by PCP. I'm very happy with my care and will go here again if needed.
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August 2023 by Kelly Petersen
My son needed to be seen, so we walked in. They made us an appointment for an hour out, so we left and came back. Devin the MA was super welcoming, got us all checked in and did the initial work up. He was so personable and kept my kid at ease as he thoroughly explained what he needed to do. Sarah the nurse practitioner was very helpful and personable as well. All in all, we had a great experience and will always use them when we need an urgent care.
