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November 2023 by Mike Wasserman
The staff was friendly and offered the exact quick help I needed to buy replacement bulbs.
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September 2023 by Kirkland G.
Totem Lake Napa Auto Parts is the place to go when you need Auto Parts or Just some advice. I Went there to get replacement wiper blades and was Assisted by John he helped me purchase the correct ones and also installed them ! Exceptional customer service I Highly recommend this Location Sincerely , Marcia (KGM)
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September 2023 by Linda Aldrich
Had a problem and it was settled in a few minutes.Clean and organized store.The worker bees are a great bunch of guys.Never going back to O'Rilleys.
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September 2023 by Jeremy K
Friendly people and anything you need for your car. Prices have definitely jumped though. Yikes
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March 2023 by B Telfer
Apparently they won't let you return a $25 coolant sensor still in box unused, lost all my future business.
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February 2023 by John Johnson
I've had decent exoeriences at other auto parts stores.... but this store and mainly its dedicated staff are a cut above. Each time I've needed something specific, they didn't just point me in the general direction like many others do. No, they found it and brought me to it or it to me and when they didn't have it available in their inventory... they put on their combined thinking caps and formulated a great work around. It's like my fix-it project became theirs as well.Kudos guys!
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February 2023 by Nick Ezord
Had the right part for the hot tub..... Yup I said it radiator hose for a hot tub repair... Saved $100 bucks do yah go napa
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January 2023 by Martin Uy
Nice people down to earth a little laid back for my tastes... hehe
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November 2022 by Dave Reese
Great staff. Knowledgeable as well. Had what I needed.
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August 2022 by Dave Carson
Best parts store on the Eastside! The whole crew are great people who always try to give you the best deals.
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August 2022 by Riley O
Your parts driver in the white chevy bolt with expired tabs drives like a psycho.
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August 2022 by Ryan Auld
Absolutely worst service at the Kirkland location. Shop at O’reillys since Napa doesn’t seem to care about their customers at all.
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July 2022 by Neil Voit
Poor service and follow up. Been waiting on them to correct their mistake that has prevented my refund for over 2 months. Repeatedly tried to resolve at the store and through their corporate offices. Still no response. Stay away from this location.
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June 2022 by BB RagMan
Fantastic service! These guys have all the parts! Great help and ideas on my project!
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February 2022 by Robert Price
Always have what I need!Arthur their manager is the best! Always goes out of his way to make sure you leave with what you need!
