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May 2023 by Camilla Stimpson Smoot
There was an issue with our truck, but it was communicated to us beforehand and a discount was issued. Truck ran smoothly and the staff was helpful. Service was slow due to a lot of customers and not many workers, but that’s not a deal breaker for me. Just plan ahead of time when arriving to pick up/drop off.
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September 2021 by Gordon Church
I've rented trucks several times from Penske, picking up at various locations in Vancouver WA, in my case at 3 different Iron Gate Storage facilities. (There are probably other locations as well.) Actual rental is usually accomplished by calling their regional office, which will have a truck of the desired size available at the appointed time, at a location as close to you as possible.Their trucks, in my experience, are the cream of the crop: clean, nearly new(!), upscale trucks with modern safety features - Lane Assist is particularly useful, backup camera, etc.Various sizes are available, from vans up through 12', 16' to much larger sizes. (See their Website for details.) I've rented the 2 noted sizes, 16' locally, and 12' for a one way trip north to the Seattle area.One caveat: the 12' trucks do not have a pull-out ramp for loading! This detail wasn't mentioned when I reserved or picked up the truck - I didn't discover this until I started loading. Fortunately I had help loading and unloading the only large piece - a desk, otherwise I wouldn't have been able to take it - which was the primary reason for the truck.The cargo area
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September 2021 by Bucky Barnes
Made a reservation, only to be told when I got there that they didn't have my reservation in their system and wouldn't get the truck I needed at their location. An entire day wasted for me and everyone I asked to help me.
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November 2020 by Greg S
Made a reservation, only to be told when I got there that they didn't have my reservation in their system and wouldn't get the truck I needed at their location. An entire day wasted for me and everyone I asked to help me.
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August 2019 by Chip Schmeets
Nice trucks. Nice people
