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January 2024 by A.
Had all I needed to take care of my dog
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January 2024 by Kekoa Kat
They are doing online orders through India. I place order, they receive it and then I get cancelled. Call customer support and they can't find a problem but anything going through them because they are in India is a 4 hour delay.
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January 2024 by Kyle Culver
It's a bummer the larger Kirkland location closed. I've had to use this one as my new spot. Unavoidable, but worth it for day-to-day supplies.Despite being a smaller store the staff is always helpful. Doesn't have much of what I look for in stock, outside the usual stuff like food and litter. They told me about the Petco Membership and I'm saving so much on cat supplies each month. I'm getting more out than I put in! I just paid $0.21 (normally $20) for a 28lb container of litter because of it.
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December 2023 by Tricia Harris
I took my dog to the self wash stations at Petco.They supply everything for you. You just bring your dog. Plus, it's only 20 dollars, even for my 80 lb. Husky.
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November 2023 by Kayla Hancock
This Kirkland location has really kind employees! It's the smallest petco I've ever seen but still have what I need.
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October 2023 by Connie Winter
A small but pleasant store to visit. A surprising amount of inventory. Friendly staff and great self service bathing area.
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October 2023 by True
One manager is SUPER AMAZING he's a big man really nice. I bought the wrap around Play pen he literally picked it up and hauled it to my car for me. So impressed w him. Meanwhile the next time went to buy 25 lbs of food and treats the Asian lead cashier refused to let us use the people bathroom to wash our hands. Her counter youngish male brown hair slender was actually rude about it. I'm not a vagrant, I'm dressed in business, just got off work still in professional clothing. How ridiculous she was. I buy a ton of stuff for my pup and other's that I pet sit and train as my side gig. You just lost my business. I'll only go there if and when the main (Gentle giant super nice mgr is there)sorry I can't recall names but felt I needed to say this
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September 2023 by nox severus
Denied me of my petco premier discount that I PAY for, had to drive down to the Rose Hill location to get the discount I pay for and deserve, which I rightfully received by the way.
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August 2023 by Nery Gonzalez
Dena is doing an excellent job training my dog for AKC good citizen.
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August 2023 by Casey Brown
They love animals of all kinds even people, gotta love them too.
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July 2023 by Peter Jensen
I used to have more friendly experiences at this place. Manager Ted was not very friendly when we showed up with our dogs for a self wash - that’s despite us calling in advance. We were told it took an hour to clean the stations after we were finished and we barely were allowed to proceed. Both the stations that we were using were certainly not clean from previous wash. Lots of dog hair in the bay. Even after we thanked the staff the manager could barely afford us any courtesy. Disappointed in the customer service - and as said it wasn’t always like this here.
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July 2023 by Paul Giering
Friendly service from knowledgeable staff (they clearly care about our pets health and wellbeing). Also good store hours.
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July 2023 by Kerri M
They have everything, except Stella and Chewy Frozen food.
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March 2023 by Arlene A.
Stopped after a trip to the dog park to give my dog a bath. I haven't been there for a while, but it must be under new management, as I have had good service prior to today. I first had to wait for them to clean a tub, and I was fine with that. As I start to wash my dog, there is no hot water, and in fact, the water is ice cold! I keep looking for someone to come check on me as there were three people working and no one else in the store. Finally, I yelled out for help. My dog was in the tub, so I could not leave her. I kept yelling, still trying to wash my dog with the cold water as she was covered in soap. Finally, I was almost done when I yell out again and a worker shows up. I asked her if she had heard me and she just nodded. I said, the water is freezing cold, and her reply was it does that sometimes but the person who knows how to fix it was not there! What? Why would you let me start the wash if you know this? I rinsed off my dog as best I could, and she was shivering, dried her with the tiny, pathetic excuse of a towel, and tried to clean up as best I could. As I left, they did offer me a refund, but I told them to keep the money but that I will never go there again. Worst customer service ever.
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February 2023 by Krista C
Was an easy in and our visit. I got what I needed and staff was friendly. Always a pleasure.