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March 2024 by Gabriel Waluconis
Well maintained with friendly manager. It also felt secure which is always a must. Given its location in Kirkland, and that it is right next to the freeway for ease of access, the rates were decent as well.
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January 2024 by Corey
Great experience with Bob. Very helpful and friendly. Jeff always finds away to say hi 5 star for this place
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January 2024 by DONNIE DUONG
First time user and I have to say I'm amazed with the customer service, Jeff is amazing, storage area is super duper clean and secure.Highly recommend
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December 2023 by Ryan LeClair
BAIT AND SWITCH. After just 4 months they raised my rates by $40/mo.I should note the people at the physical location were friendly and kind, but corporate is a bunch of crooks.
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December 2023 by JmyII
Very clean unit, bob was very knowledgeable and helpful.
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November 2023 by Mitch Fanning
Super helpful, very responsive. Highly reccomend
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November 2023 by Mark Kuciemba
The storage facility is clean and staff attentive. Yesterday when visiting my unit I purposely looked at how clean the facility is. Amazing. Thank you for keeping my belongings safe and warm.
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November 2023 by Leo Tamutus
Clean and safe.
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November 2023 by Chris Wolf
I’ve rented a unit here for several years and it’s been great. Awesome location, attentive staff. Big shoutout to the manager Jeff, he’s been super helpful a few times. Overall I would recommend.
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October 2023 by Susan Feldman, Broker
Kirkland Public Storage is my go-to storage facility! I love that it is sparkling clean, the convenient location close to I-405 and the friendly, caring staff. The manager Jeff is a superstar when it comes to customer service and that really means a lot to me. I was there recently to retrieve some staging items and Jeff noticed that the light in my unit was burned out. He installed a new light bulb for me in just a few minutes and now I can actually see everything that’s in there! I rest easy knowing all my treasures are safe and if I ever have a question, Jeff saves the day! Susan Says…storage, for those who have it all!
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October 2023 by Rachel Hamsika
Had a wonderful experience here! Jeff is always so helpful patient and friendly. He took our experience with public storage to another notch!
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September 2023 by David Girvan
Jeff at public storage on 116th in Kirkland is fantastic! We were doing a difficult move, and he accommodated all of our storage needs and a very easy and much-needed way during our time of stress. He worked with us immediately through any challenges we had and was always very friendly and accommodating. Jeff deserves 10 stars, but we can only give him five in this format.In a time where customer service can sometimes seem non-existent. It was very refreshing to work with some that was on top of it and making sure that we were number one.
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September 2023 by Tanguy Martin
Putting rate increases aside for the moment, the facility is very run and the manager does an excellent job of ensuring everything is clean and in order. He has been very responsive to my questions and my changing storage needs.
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September 2023 by Hunter Freeman
5-star customer service, highly recommend! I showed up after closing yet the manager Scott still got me set up and took excellent care of me. Thanks again!
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August 2023 by Al Tanner
I've had nothing but great experiences here so far. The online check in was so easy and convenient, and my unit is perfect for what I need. I wouldn't have even thought to leave a review, but recently I forgot to lock up my unit, and Jeff called me right away to let me know so I could come lock it up. Thanks Jeff! Five stars.
