-
June 2024 by Sophia C.
The worst towing experience ever in my life highway robbery. They had my vehicle less than a day and wanted $1100.00 and some change to get it out. They also did not provide a itemized list of charges of why it cost so much to get out. They refuse to let me grab my $400.-$500. battery. They basically took my only vehicle I had for work and commuting period. They had no issues with basically robbing my vehicle it was like second nature for them. How can this he legal. BECAUSE they took my only means of transportation I couldn't make the money needed to request an hearing which would have costed me $100. Plus dollaes and you got 5-10 business days to fill. This company is unethical, they have no consideration about anyones life by taking their livelyhood with no explanation of why they charge. They dont live up to their company that's for sure!!!
-
March 2024 by Hasan Mateen
Best customer service in the area. Matt (my tow truck driver) was efficient and fast! I would recommend them to anyone in need of their services.
-
February 2024 by Geo B.
Quality towing saved me yesterday. Roadside assistance from insurance company said it could take 4 hours to get a truck out, Quality Towing was on scene in 20 minutes. The dispatcher and the person that showed up to do the job were friendly and super helpful. I hope I don't a future tow, but if I do, I will start with these guys. Thanks!
-
February 2024 by Hunter Vitous
Was very easy to call them up and get a tow truck on its way. When the truck arrived we had Rob as the driver and he did a great job. was a great experience and will definitely use them again if I need to.
-
February 2024 by Skyler Bissell
Kris (Chris?) helped me out was a great guy. Very easy process, personable, and would recommend.
-
January 2024 by Aqua Boogie (Aquaboogie)
I want to thank Quality Towing for helping me out of a bind yesterday. They arrived within 10 minutes, hooked up and left to my destination. Rob was my driver and he was great. Thank you Quality towing and especially Rob. You guys rock!!
-
January 2024 by Joe
Rob was very professional and prompt. He took care of my van and is very knowledgeable. I'm definitely using them again when needed. 6 stars if available. Thank you!
-
January 2024 by Bryce Ferguson
Driver Rob L called me with the expected ETA, arrived quickly, and provided great service. Thank you and God bless!
-
September 2023 by Josh Matthews
Very good towing company to work with. Great communication and customer service! Thanks Derek for getting our RV to the shop without stress!
-
July 2023 by Whit M.
The tow was fine, but their driver Chuck is a creep who spent the whole ride hitting on me and calling me a "pretty little thing" and asking if I had a boyfriend, and then proceeding to say "I can see you're uncomfortable" but refusing to stop flirting with me. I tried to sit quietly and he kept asking if I get any "side action" from my boyfriend - and whether I've considered cheating on him. Women, be careful.
-
April 2023 by Robert Biggs
Derek was the most helpful person, I called three other tow companies asking for advice and guidance, I’m completely new to having a car. Every other place hung up on me, Derek asked me questions trying to find the best solution for my specific issue, best customer service I’ve seen in a long time.
-
November 2022 by Phil Knapp
I have had the pleasure of working with the Quality Towing team for over 15 years. They are nothing short of outstanding, with professional drivers and great customer service. They consistently meet their commitments and have always been fair and professional. I have their phone number permanently memorized and when I needed service last weekend, the choice on who to call was simple. These guys are the best.Service: Local hauling
-
September 2022 by Chris Schlegel
I needed to have somebody move my 40 foot container from my old house to my new house I called up Quality towing they sent a gentleman out he made the job look pretty easy even though it wasn't getting it out of the old house was super tight and getting it up to the new house was super tight good thing he had that trailer where he could move his axles forward and backwards to get around the 90° corners highly recommend
-
September 2022 by Nir Mic
After being involved in a car accident, I had a bad experience with Quality Towing company that was called to the scene, not by me. The tow truck driver that came, seem to take his time and do things pretty slowly. I wasn't sure why, but found out why when I was charged for the tow... They charge by the hour! They towed me only 6.6 miles (3.6 miles + 3 miles) and charged me initially $515.74!!! for this. When I asked why so much, they started saying that they have an arrangement with the police to charge by the hour (which explains why the driver was so slow), and they have to charge $208 per hour! They wanted to charge me for 2.5 hours! I asked the driver to call his manager and ask him why so much money, and when talking to the manager, he told me that it includes the time they leave they towing place and get back and he added 30 min for that! I asked why are you adding 30 min, and he said because the driver needs to unload the car. But then I said that the driver already unloaded the car!!, and only then he asked to talk to the driver and whispered to him to reduce it to $458.43. he did not even bother to check if the car was already unloaded or not before, as he simply wanted to inflate the time so they can charge more! I was shocked from the amount charged and after being in the car accident, needless to say, I was overwhelmed, very frustrated and angry. I was a victim to this whole situation and had no choice but to pay, as the tow driver was holding my car keys close to his body to make sure he gets his outrages payment! I called the Redmond police, and they told me that there is no such deal with any towing company! I also called 3 more towing companies that said that would have charged less than half of what I was charged for the same job… I was a victim here!Service: Car towing
-
August 2022 by - John Oh -
If I had an option for -5 stars they would have been my choice. These people are thugs and take advantage of hardworking people all because of greed. Don’t expect the original price to stay the same because they will hit you with a totally different price that’s hundreds more than the original before they drop your truck. Remember God is watching all !Service: Special vehicle towing
