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November 2023 by Kevin Wilkos
Smooth sales process so far, still not completed, will submit another review once I am driving the car.Aaron and Frank are very helpful!Update:Received delivery of the car, very happy with the quality professionals at this dealership.
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November 2023 by Vignesh Nithi
Frank Yazdanizadeh and Ian Wang were amazing to work with at the dealership. Frank was very knowledgeable about cars in general and knew the differences between trims and features top of his head. Great test route for the car, very patient with questions and no high pressure sales. Ian was very helpful with the sales and trade in process and we found the whole buying process was clearly communicated and efficient. Frank also did a great job during delivery with a walk through.
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November 2023 by Bubbie C.
Tried to speak with service department, gal who answered sounded like she just woke up from a nap, could barely hear her, told her my information and what I wanted, after she repeated my vehicle make and model, she got the make right but not the model, pretty incompetent right off the bat, I just hung up. Like this dealership but some of these kids today just don't get it. Was hoping to get my newly acquired car serviced here and start building a relationship with this dealership, as these cars need regular servicing, but not a great start.
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November 2023 by Elizabeth L.
A nice alternative to getting my vehicle serviced at Bellevue location. Friendly and helpful staff with excellent communication. All you want is the basics from someone who is working on your vehicle and they provided that.
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November 2023 by Otter ..
Waste of time & moneyMy car's engine light came on saying there was a problem with the turbo charger and the engine was underperforming.Rairdon said that they weren't sure what the problem was, however they advised that the next step would be to replace the entire turbo charger ($3K). For this misdiagnosis they insisted I be charged over $200. Drove the car down the road to an independent automachanic, where they immediately found a loose bolt messing up the engine's snesors. Replaced the bolt and the turbo started working fine. I was off on my way. DM me if you want to know the name of the honest mechanic.
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November 2023 by Britt Fletcher
Highly recommend this place! I had an emergency situation with my FIAT, and they got my car in the same day, diagnosed and fixed it quickly at a very reasonable price. They even washed and vacuumed my car.I’m in Seattle, but it’s definitely worth the drive, and I will take my FIAT there for my oil changes, tune ups and other services going forward.
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October 2023 by Matthew Dragoo
I’ve been bringing my Fiat here for service for two years now and have had a great experience each time. The employees are friendly and great at explaining the inspection, updating me on any issues and responding to any questions. Definitely recommend!
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October 2023 by Mark del Rosario
I don’t really enjoy going to/dealing with car dealerships… must be the unpopular stigma. Much so a very intimidating high-end brand like Maserati/Fiat/Alfa Romeo… But, I just had one of the most amazing experience with these guys in Kirkland!!! Absolutely “no pressure”… no hard sell… no up sell. Just very friendly, informative and most of all very accommodating for whatever situation I am in or what I need… I literally came back and wanted to do the deal with them. Walked out very happy and satisfied… creating a new relationship for future purchases.
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October 2023 by Jeffery Chen
Don’t Ever Come. They are dishonest swindlers who don’t keep promises and their words. Regrets on the agreement even signing all the paperwork, wasted my time.It’s a joke and wasted my time. I brought my car to the store to make an appraisal. They looked through the entire car and gave me an offer. I agreed on the price they gave and we made an agreement. I signed all the documents that they told me to sign with them together and they said they will pay me the money on the next day. After a few hours we finished all the paperwork and I left the store, they called me saying that they decided not to buy my car. Wasted my time and everything.They don’t keep their promises. They regret on the words they said. How can you regret on the offer you gave and we made a deal even I signed all the paperwork? When you sell or buy things, you can't act in bad faith. Can’t believe they regrets on their own offer and regrets buying my car after I already signed all the papers.They can’t even keep their promises and words even we signed all the paperwork and made an agreement. Don’t ever come and waste your time here.
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October 2023 by Mitch Ridenour
One of the easiest buying experiences have ever gone through. The sales staff was super nice and worked efficiently to get the deal made. Only took a star away because the vehicle cameras show they removed some of the optional equipment that should have probably come with the vehicle.
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September 2023 by Wei-Yu C.
Don't Ever Come. They are dishonest swindlers who don't keep promises and their words. Regrets on the agreement even signing all the paperwork, wasted my time.It's a joke and wasted my time. I brought my car to the store to make an appraisal. They looked through the entire car and gave me an offer. I agreed on the price they gave and we made an agreement. I signed all the documents that they told me to sign with them together and they said they will pay me the money on the next day. After a few hours we finished all the paperwork and I left the store, they called me saying that they decided not to buy my car. Wasted my time and everything. They don't keep their promises. They regret on the words they said. How can you regret on the offer you gave and we made a deal even I signed all the paperwork? When you sell or buy things, you can't act in bad faith. Can't believe they regrets on their own offer and regrets buying my car after I already signed all the papers.They can't even keep their promises and words even we signed all the paperwork and made an agreement. Don't ever come and waste your time here.
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September 2023 by Melissa Muca
The team at this dealership is the best! Our Sales person Ponce was very kind, patient and straightforward. The general manager was very nice as well and made time to meet us, and finally the finance manager was also very professional, kind and clear with our options. Can’t recommend this dealership enough!
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September 2023 by Robin Miller
I brought my Fiat 500E in because a wheel bearing started making noise. While the car was there they did an inspection, flushed the brake fluid, flushed the coolant, did some warranty software fixes. Unfortunately they couldn’t get the part to fix the issue that I brought the car in for. The service was slow and expensive. My normal mechanic was able fix the wheel bearing quickly. They also found that the brakes were leaking fluid because of poor workmanship by the dealership. I will not be taking my car back to Rairdons.
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September 2023 by K H
Hi, we had Russell and he was fantastic! We met in the middle of our asking price and after expressing we were unable to travel to the dealership. He effortlessly made the trip to come to us. Definitely recommend selling your vehicle with this dealership. It was fast and smooth. Sold my car within days.
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September 2023 by Kyle Mosher
About as close to a sign and drive experience as you can get! Walked in the door with our trade at 2pm and made it with time to spare to pick up our toddler from pre-school! We were greeted warmly upon entering the dealership. The team of Ian, Dennis, & Frank were able to make our dream of owning a Maserati a reality. They truly gave us our space and the requisite amount of time we needed to come to a decision. Really appreciate the extra considerations made along the way to help solidify our choice. Don’t hesitate owning the sound and performance of a Ferrari at a respectable price…Loving our Levante!