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April 2024 by nonkichi
Shack Burger $7.79Shack Stack $12.79Cheese Fries $5.49Vanilla & Chocolate Shake $6.29The burger was of course delicious, but I was surprised at how delicious the shake and fries were?It's convenient to order on your tablet screen.The burger patty was meaty and satisfying!In addition to the patty, Shack Stack also includes fried mushrooms and cheese, making it quite filling?The potatoes were crispy on the outside and fluffy on the inside ? I added cheese sauce. You can add ketchup freely in the store ?The shake was easier to drink than I expected, and even though it had a lot of calories, I ended up drinking a lot! lolThere aren't that many seats in the store, but I was able to sit down without waiting around 1pm on a holiday ?It might be a good idea to take out and eat at a nearby park ?Thank you for the meal?
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March 2024 by ROBIN LEE
This is my first time visiting Shake Shack in Kirkland. I feel that the price is higher than in downtown Seattle. It is right in front of the Google Company and there are not many seats in the store. The service is average. You order by machine, and the meal is ready in about ten minutes. There is water to drink in the store. It’s not bad to sit here and enjoy it on a nice day. Four burgers + three drinks for three people costs about NT$2,200, which is indeed a bit more expensive than in the city center.Parking: There is a parking lot in the building next to it, where you can park for free for three hours.
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March 2024 by Daniel Slocum
Good atmosphere for a fast food location. Four service stars for the company pushing customers to order via a Kiosk. That said, an employee did take my order when asked. Four Food stars because the burgers and shakes were great but the fries are as good as grocery store frozen fries.Parking: Parking is in a paid garage but the restaurant will validate your ticket making the first four hours of parking free.
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March 2024 by Josh Newman
80 bucks for very small portions and low quality. Scam.
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March 2024 by Rita Chan
Ordered online for pick up. Walked up to the window right at pick up time. No order display over the window. Rang bell to alert for pick up, had to do that 3 times and waited 15 min before someone came out. By that time the burger amd fries were cold. Sounds like they need to staff better or train better or something.
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March 2024 by Cameron Luo
Good lunch break choice!Parking: Free parking
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March 2024 by Ga. B
They were advertising the Korean menu today in the store and online. It was not available to order on the app or on the kiosk in the restaurant. I wanted to use the Oscars SmokeShack deal and today was the last day. I tried to order via kiosk but I got an error with the promo code BIGWINS, although it worked on my mobile app. I had to place 2 separate orders so that I could get a total of 4 burgers (2 SmokeShacks). I placed my first order on my app and it took about 15-20 minutes to get it at the pick up window. I tried to place my second order after the first, but the app told me I could not place another order because I already had one being processed. Well, it's not like I could use the kiosk to place this order, because it wasn't working properly. I waited for the first order to finish and then placed another order. I had to log out of the mobile app to place the second order because it was STILL not letting me place the second order after I had already picked up the first. I also wanted to use the BOGO shake deal, and this deal wasn't even available at the kiosk because it would not let me add a promo code with 2 shakes in the cart. My brother has to place the order on his phone so that we could get the 2 remaining orders together. Well, we did not get them together, even though he ordered before me. The staff clicks READY on your order when they haven't even started it. We placed the order around 3:20 and did not receive it for about 30 minutes. The app said the order was done, but the staff at the window said they were still making it. We had to wait another 10 minutes for them to make 2 shakes and people were lining up at the pickup window and being told their orders weren't ready when their apps said they were.The last time I visited this location was 2-3 years ago. I remember the burgers being bigger, and remember they were good. The ones we received were pretty small and sad looking. One of my burgers had the toppings thrown inside the sleeve instead of on the burger. Bare minimum number of toppings covering the burger. The shack sauce/house sauce is not very good when you compare it to other burger joints. If I had ordered without using coupons, this would be a rip off. I probably will not return to any Shake Shacks in the future. I think it is overpriced and their tech (app and kiosks) just don't work for the customer, and so the customer is left wasting their time trying to circumvent bad UI.By the way, the app automatically tacks on a 10% tip to your order and you have to manually remove it, or you will end up paying it if you don't notice. This should be an illegal practice.
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March 2024 by Ryan Y
Service was trash 1 time but I'm not gonna dock them because corporate office was on top of it. Consistent.
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March 2024 by Margueite Long
The milk free shake was good. The hamburger was good. The fries, not so good. The chicken bites were nasty.Dietary restrictions: Can't drink milk, but the milk free shake was pretty good.
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March 2024 by SARINA BADRASA
I'm not the biggest fan of burger but shale shak is just quality with unique menue items. Their lemonade is so good and their fries is crispy.
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March 2024 by Stephen Long
The burgers are good and the prices are mostly reasonable.The side items though....I had a double burger with diced chilies and enjoyed it. The bread had a touch of crispy ness and the hamburger patties had a nice flavor. It reminded me of Steak and Shake a bit.My fries, though, had cheese on them and the cheese sauce was just not working. I also had a shake that I couldn't finish because the flavor was cloyingly sweet.I would go back next time in the area, but I'll be sure to keep things simple.
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March 2024 by Geiwen Da
I had a take out which says be ready in 7-15 min, I arrived in 15 min and found that burger is
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March 2024 by Dave Miller
Burger bun doesn't hold up to the burger. It was overly greasy. Still a good burger just needs a bun upgrade. Fries are hot and salted to my taste.
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March 2024 by M. Guadalupe Lizana Estivill
The veg burgers are deliiiicious! Sadly they are too small :( But they have the best fast-food fries in the world.
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March 2024 by Malo Fegauiai
It was a wonderful experience for and this employee named Kade helped me with the order and such nice employees there 10/10
