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February 2024 by Arozles “Jose-T-B-A” Coepsi
Stupid lady (cashier) wouldn’t take a hundred for 45$ off gas. Her excuse was that they got robbed today. Shouldn’t have gave them the money for my change then. Stand up for yourself next time. Smh
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November 2023 by Chris Sanders
Eva is always kind and professional when I stop in on my way to the office!
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October 2023 by Sharon
The nicest people work at this Shell station. The bathrooms are very clean. The woman at the register made my day with her friendly disposition.
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October 2023 by John Thompson
They charge 3 dollars for a 5% alcohol 12oz beer if you are white. You could buy a 6 pack for 8 maybe 9 bucks anywhere else. They do not have prices listed so they charge whatever they think you are willing to pay.
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September 2023 by Chris Fitchette
Live up the street from this spot, and all these 1 star reviews just reek of the "high society" types that live around the Kirkland area...its a real bummer to see so many negative reviews for a place that genuinely doesn't deserve them.Never had any trouble getting help whenever I visit, everyone who works here is very friendly every time I'm in there!Nothing is dirty or disgusting, more than a space like this should be anyways (its a gas station, there's hundreds of people in and out every day! Do you expect to eat off the floor of every gas station you go into?!).The taco truck does attract a lot of foot traffic, but I'd never call the space "cramped" outside of peak travel times...but that's the case at any gas station.All that being said, this is a great little station in the heart of downtown Kirkland, and I'm very glad to stop by once or twice a week when I need a quick snack or a fill up before heading to work!
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September 2023 by stephanos margaritis
This gas station is absolute garbage. Every time I go hear some thing is wrong either they’re not very helpful. Somethings out of order and they don’t tell you today I went in. There was a sign of the door that said back in five minutes. I waited 15 finally left, went to another gas station and got gas and just had a curiosity came back 20 minutes later and the door was still locked and it still said back in five minutes. Avoid this gas station at all costs horrible plays, horrible service horrible prices.
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September 2023 by Trevor Close
I enjoy the positive and friendly atmosphere everytime I come in, which is daily. They were kind enough to order my favorite drinks when I wondered if they ever sold them!
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September 2023 by Kelly H.
I stop by almost every morning for my redbull. Staff is always friendly and welcoming. Will continue coming here just for the pleasant customer service experience.
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September 2023 by Brian Stevens
I stopped by for a snack. Got an oversized hot pocket. After cooking it in the shell microwave, you could see 3 different kinds of mold growing on the inside. Their food items are not FIFO. Nor replaced/cycled through.On top of that gas and cigarettes are way to expensive and if you spend less than 5$ on a card, they charge you .50 cent fee for desperation. I swear to God, I could make more money selling pissed on burgers at this location than they sell in gas.
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September 2023 by Hayley Stach
Eva helped me this morning 9/13/23 and she was amazing help. Love this gas station. Thanks so much Eva for your excellent customer service
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September 2023 by Ashley S.
This Shell doesn't deserve to be 1 star. Eva is very sweet and quick to remember you!
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August 2023 by Daniel Tinkler
Cramped access to this gas station with a food truck taking up three parking spaces. The lady behind the counter said I needed to be a customer to use the restroom after having purchased more than $100 in fuel. After I pointed this out, she claimed the restroom needed to be cleaned. After purchasing the bottle of water and beef jerky, I had already intended on buying, she handed me the bathroom key. During this process, she seemed exasperated and unfriendly. This woman is deceitful, and she has very poor customer service skills. The prior one-star reviews seam spot on. Use this gas station at your own peril.
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August 2023 by T
If I could give this place zero stars I would. Loud ads that you can't turn off play while pumping. It hurt my ears and made the whole experience terrible. I'm never coming back here ever again. Also looks like Shell customer care keeps responding to ppl but then changing nothing about the state of this place. Avoid at all costs.
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June 2023 by Kyle Watanabe
THIS PLACE IS SCAMMING CUSTOMERS!Went to put air in my tire and asked the developmentally delayed middle eastern fella if the machine worked before I paid. He said yes so I gave him the 2 bucks. Come to find out it leaks air out of the hose and actually caused more air to escape my tire. When I brought this to his attention he said I wasn't strong enough to use the machine and that I need to pay another 2 bucks for him to test it. Clearly there's an issue with the hose that he has wrapped up in tape in the spot where air is leaking out. Time to charge this criminal with theft and send him back. You people owe me 2 dollars and an apology, then the review will go away.
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February 2023 by Bryan Lin
Most expensive gas I've seen. Over a $1/gal more expensive then other places nearby.