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February 2024 by Saqib Rasool
I just absolutely loved these people and I wanted to make sure everyone knew about them.I took my Honda Civic in for front bumper repair when it pulled out from the left a bit by the parking stop (a little concrete slab line). First I went to two other shops in the area and they don't even bother to come out and take a look and began to give me estimate dates that were at-least a month out. One guy even refused to really talk with me which was so weird.Driving around disappointed I saw and rolled into this place, Showcase, and was met by a very friendly classic American charm. The front-desk lady asked the estimator to go out with me and look at it right away. We came out and he realized it was a small piece of work. He brought out his mechanic with a toolbox who fixed it in less than 15 minutes right there in front of me, while I had a very nice chat with the estimator, Rod. Who does that anymore?They charge me very very reasonably and I even offered to pay more but they declined. I honestly could not believe such amazing people still existed around here. I was ready for loosing a lot of money. This place is a gem.
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February 2024 by Stanton
Took my ruck here for a new roof and windshield. The rep quoted me 2 and a half weeks ETA for repairs. Took a month, the receptionist were rather short when I called the 2 times for updates. Solid work it seems but I have to say it was disappointing to pickup a dirty truck . They mentioned the freezing weather prevented them from washing it. Which was understandable. But the dust and dirt left on my seats and dashboard was inexcusable. In closing, solid work if you're willing to wait.
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January 2024 by Donavan Neely
They did a great job getting me back on the road!
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January 2024 by Rachel manis
Horrible do not go unless u want to be without ur car for 6+ months
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November 2023 by Blaine Azmera
I had an overall wonderful experience with Showcase and the staff! My Mercedes was in and out with original parts in a fairly reasonable-ish time. They did a great job with fixing my car bumper, looks fully brand new again. Quality work.
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November 2023 by Sarah S.
THIS SHOP HAS CAUSED OVER 10k DAMAGE TO MY CAR! I would not trust this shop to make a peanut butter sandwich. They are deceitful, difficult to deal with, and deceptive. I risked blowing up my house due to their negligence. Avoid them at all risk!
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September 2023 by Thea W.
I have brought other cars to Showcase prior so went to them for a minor accident. I had some paint transfer and was concerned it was also scratched which could lead to rust. Tim inspected it and instead of charging me for a full paint job took some product and buffed it all off and sent me on way in less than 10 minutes. Thankful for this type of service and not trying to charge me for something that wasn't needed.
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May 2023 by Anthony L (Mitsuturbo)
I'll leave it at this.. after being rear ended by somebody and pushed into another vehicle, it took no less than NINE trips to the shop after they told us (each time) the car is done and done right. We had a rental through the liable person's insurance and we weren't accepting the car and returning the rental until it was completed correctly. Finally after 9 trips, it seemed to be sorted.Then, after having the car back through the fall and winter, we go to use the AC in like May, and it's completely discharged. Turned out that when they replaced the condenser, they messed up a fastener somewhere which in turn apparently put a hole in the condenser.So two more trips (one to drop off and one to pick up)for a total of eleven.Never again. Not even recommending to an enemy.Services: Air conditioning
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May 2023 by Jonathan K
Quality work. They did an excellent job fixing and paint matching a bumper for me on a Mini Cooper with a quick turn around once it was dropped off. I also had them paint a replacement rear spoiler for a 4runner that turned out great.
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April 2023 by Danette Sawin
Showcase had my classic 1970 Corvette for 2.5 years. It was supposed to be a 10 month turnaround. They were supposed to doing minor bodywork, paint and a tuneup. The paint is okay except for the fact that they gutted the interior of the vehicle, losing parts and damaging the car in the process. They did not put it back together correctly and used the wrong parts to do so. They damaged the car due to installation errors and sloppy workmanship. They even lost my seat belts - which is going to cost me 1000K to replace IF I can find them. The car is dirty to the point that its going to cost me 2K to have it professionally detailed. I took it back twice after I initially picked it up to have them correct issues and detail it. It came back just as dirty and the fixes that they did to the fiberglass need to be redone. They did not notify me of the estimate going up and charged me 2500.00 more that the original estimate in violation of Washington state law. I had them on speed dial for 2 years nagging them to get my car done. It was frustrating and they are liars. They blew by every deadline that they set. They also charged me money for parts that I had already provided to them and 24.9 hours at 95.00 an hour for a tuneup that they did not accomplish. Their mechanic confirmed this (he no longer works for them). These guys are rip off artists, the owner takes on projects that he shouldn't because he has contracts with Metro and Amazon that takes precedence over jobs like mine. He also has vehicles in his shop that has been there for decades. I am in the process of trying to get my money back. I will do whatever necessary to get my money back and broadcast what a horrific company they are to deal with. DO NOT TAKE YOUR VEHICLE TO THEM. They lie, charge for hours and parts they did not put on vehicle etc. I have reported them to the Attorney Generals Office, I hope they get what is coming to them.Service: Painting
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January 2023 by Dave Shupe
Great work, these folks make your car new again
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January 2023 by Andrew Langston
Blocked sidewalk on a busy road.
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December 2022 by Marri Yahya
Shout out to RICKY! Kind, compassionate, straight forward, and honest business. I like that they do everything they can to get you taken care of and they will not sacrifice quality in the process. THANK YOU SHOWCASE!
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November 2022 by Matthew Ahn
Fixed my slightly bent door within minutes. I really appreciate the help. Definitely will use them again.
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November 2022 by Sara Hummel
Highly recommend!!!My family has been using Showcase for years and they've always done right by us! I recently had repair done for a to-the-metal scratch on 2 panels and, while it took a touch longer than I/we expected, it looks amazing. The paint was feathered and blended seamlessly! They're also a very stand up place about sticking to the estimate (unless additional damage is found of course).
