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July 2023 by Casey W
If I can give it negative star, I would. I called to ask to get a simple one layer summer dress hemmed. He told me to come in. I drove there right away.It turned out he doesnt know how to do alterations, not even measuring. He tried to pin the dress like an amatuer and ended up with uneven length. I suggested him to use a stick ruler to measure the absolute length from the floor like most seamstress would do. He tried, got frustrated and gave up. No apologies also. Wasted my time. And I wouldnt feel comfortable having him do it. US cleaner really should not be offering alteration services. It doesnt seem like they know how to do it. They charge quite alot too. My dress hem was quoted $45 considering they dont know how to hem it. Avoid!
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December 2021 by Tamara Onofryichuk
Worst tailoring service ever! Damaged my jacket completely and refused to refund the loss of it. Never try them if you value your time and clothes.
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December 2021 by Jay Spaulding
This was my first time and I won't be back. I took in the attached coupon and was told that it wasn't good for only one item. The coupon does NOT say that anywhere.
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August 2021 by Debbie Honeywell
I have been frequenting US Cleaners for years, and I am always satisfied with their services. They remember me every time I visit...Service: Alterations
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May 2021 by Riley F.
My wife has an antique beaded flapper dress that belonged to her great aunt, or something. It's yellow, beautiful, and nearly 100 years old. It got something on it, and given its age and delicate nature, we wanted to get it dry cleaned. The guy at US warned me that old stains don't always come out, but it was worth $20 to try. Got the dress back and it's perfect! Stain, gone. The rest of the unique, classic dress, preserved! That's a solid win! I don't have much use for dry cleaning, but when I do I'll go here.
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March 2021 by Lisa J.
The lady who owe this busy is rude ! She yelled at me for asking a price to clean my sweater. I said 10 seems expensive but ok . I wasn't going to say no or go somewhere else cause I was already there . Then she said why you say expensive? Excuse me ? I said Nevermine I'll take my business else where . Omg so rude !!!!!!!
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December 2020 by Anni D.
Got my winter down jacket cleaned here for just $35. After cleaning, my jacket was in like-new condition! Only waited 3 days for the cleaning - will be returning!
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June 2020 by Lesley S.
I 've been going to this drycleaners since it opened. They totally shrunk my two favorite wool sweaters. They would fit a small child. Also, they seem felted like they'd been put into the laundry by mistake. I tried explaining it to the man who was there today. After a long heated conversation in two languages as we didn't understand each other, he yelled at me and walked away when I told him he owed me for the two sweaters. I'm so disappointed after being a customer for so long. I will never go back.
