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December 2023 by basia mierzwa
Wonderful PA and front desk staff. Went in today and I was very impressed. First time going to an urgent care clinic.
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December 2023 by Afshaun Naficy
I can’t remember the last time I had a medical professional who actually listened to me and was kind and decent! Front staff was lovely. Doctor was amazing. I was in and out in 20 minutes, close to no wait with an appointment. AND I got my medication right there, waiting on the counter as I came out of the room. 11/10 experience. I’ll continue to go back for any unexpected illness for sure, way better than waiting a month to see your normal doc!
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November 2023 by Madison R
This is the only place I will go to for urgent care. The experience is consistently seamless- from making an appointment all the way to checking out. I always feel so cared for by the providers here, especially Linda Chu.
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November 2023 by John Buwalda
Easy to book the appointment via the web. Clean and open lobby with friendly reception. Fast and timely service. Care was great. In and out with no issues.
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June 2023 by J M
Great experience here. In and out, appt started on time and I never felt rushed. Amy the PA explained everything thoroughly and guy at the front desk was very friendly and efficient. Love that they had the medication I needed on site too so I didn't have to make another stop at the pharmacy. Definitely recommend this clinic.
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April 2023 by Karen F.
ZoomCare in Kirkland is amazing. I was able to make an appointment the same day and there was no wait at the clinic. The appointment was thorough and I was able to do the blood draw there are the clinic right after the appointment. Lab results came the next day to my email. Bonus that everyone there was super nice and welcoming. Highly recommend.
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April 2023 by Ryan S
At my daughters appointment today they scheduled my daughter for a ultrasound in Bellevue at 6:15pm(4:45pm consult) when they don’t do ultrasounds past 5:30pm. So they drove the opposite direction of our home, during rush hour, on a Friday, and waited over and hour to be told they don’t do them that late.. how is that possible? So now they’re headed to the ER in Redmond to wait 2 more hours to get one done. Extremely angry is an understatement!!
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March 2023 by Camie A.
This is the fastest, most efficient urgent care ever!!! It's so refreshing to go somewhere you can make an appointment easily online, show up, and are done in 15ish minutes. I LOVE it and recommend this location and Bothell to everyone! The providers & staff at this location are really kind and knowledgeable.
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February 2023 by Melissa Raynes
I love going to ZoomCare for my medical needs. It’s fast and easy to get an appointment too. I prefer their Kirkland Totem Lake location and their staff who are awesome
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February 2023 by Mica Hildebrandt
I was promptly checked-in upon arrival and seen at my appointment time. Very clean facility. Quick, easy, and thorough care. I would definitely book an appointment again at the Totem Lake location.
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February 2023 by Clare Liddell
So easy, on time, and made urgent care easy again. Insurance and cost was upfront, and the website is easy to use. I have already told so many people to use ZoomCare if you need help.
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January 2023 by La Vio
Outstanding service and care!We are on vacation and had an emergency. Dr. Zorin is amazing! very professional and did and suggested just the right treatment, nothing unnecessary. No waiting time due to scheduled on time appointments (within less than 2h), quite atmosphere, modern office.Highly recommend!
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January 2023 by Darren Fu
The doctors and nurses are good and responsive. But I want to complain about their poor billing department. They kept sending me self-pay bills even I called them and provide them the correct insurance info (twice). What a chaos!
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January 2023 by Sagar Manhas
It was my first time booking zoom care appointment. Due to traffic, I was in the clinic 5 mins later than the appointment time. Due to this I was not allowed to do my physical exam. Kirkland traffic is not predictable and 5 mins policy could be a little more lenient. Definitely not a great first time experience for a person who is usually very punctual.
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January 2023 by Andrew Sellers
I came into this establishment over the weekend needing antibiotics for a sinus infection. As is in the best interest of myself and others I dutifully wore a brand new KN95 mask. Upon arrival, and in abject defiance of all we have learned the last three years in science and medicine, I was informed that I needed to remove my KN95 mask and wear two of their surgical masks. Two completely worthless utensils against known respiratory viruses, including COVID. The insanity and complete lack of elementary logic on display was mind numbing. Despite a good experience with the FNP on call, I can’t fathom coming back to a medical establishment with policies that ignore commonly known best practices for the health and safety of all - and most importantly the infirmed. No thank you.
