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June 2025 by Dak Calla
The people on the phone was super wonderful and helpful.
Who I dealt with in the store was nice enough but, should stay away from the brake cleaner.
100% will return, unfortunately, because cars are a money pit!!
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June 2025 by April wright
Would not recommend, young man working today was very rude. I came in , no greeting anything , had to ask him if he was available while he was at the register and I was standing in line. Still didn’t say a word when I came up and asked to get my battery checked and just grabbed the equipment and followed me outside … seemed to hate his life/job. Not a good look. Won’t be going back.
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May 2025 by Rhiannon Samuel
Excellent experience today! Erica helped us with an error code on my daughter’s new car and how to move forward with fixing it. Extremely kind and helpful. This is our new go-to auto parts supply store! Thanks Erica!
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May 2025 by Heath Reynolds
The great store
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May 2025 by Mark Byrne
Good customer service,.
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April 2025 by Wayne Ashley
Great. Online order, ready quick. Picked up and returned, there were no issues. Excellent customer service, both transactions.
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March 2025 by L. Hunt
This AutoZone is usually amazing, however, the two particular employees today, (March 16, 2025 @ approximately 1020hrs) chose to not even acknowledge the two black men in the store during this time frame, but went out of their way to provide friendly customer service to the older white guys that were there during that same time. I'm assuming the other black male was active duty Army, and myself, RETIRED US Army. Please retrain the two in customer service.
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June 2024 by George Washington
Really annoying when you're sitting around all day waiting for your part, because the guy said "We'll call you when it comes in" and they don't call. Happens regular enough that I don't shop here anymore, but my friend wanted to go to AutoZone, so here I am again, picking up parts at 2 pm that have been sitting here since 9, and the only reason we knew they were here is because my friend called and asked.
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June 2024 by Ben R
Joshua was very helpful and efficient!
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May 2024 by Nicholas Kaiser
Hours online and the store say open until 8 pm here at 630 pm and they are closed
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February 2024 by Stephanie B
Highly recommend! Josh not only found the right headlight for my car but installed it too! I appreciate the great service!
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February 2024 by Miss Keah
"Josh" (Joshua), assisted me on several occasions within a months time span. Everytime I called autozone with questions he would thoroughly answer my questions and suggest recommendations without pressing sales. My recent experience with him spared me a visit to the dealership where I am most certain that I would have spent at least $400+ on diagnostics, parts and labor. But I followed my intuition and went to autozone first where Josh happened to be on shift. He suggested to charge my battery and perform a battery, starter, and alternator test which ruled out that my battery was the culprit and not the alternator. I ended up purchasing a battery on spot and he installed it, no labor charge. I don't write reviews often, however , it is rare these days to experience customer service from a person who is genuinely passionate about helping others. Thank you Josh for your patience and assistance.
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February 2024 by amanda Stockton
Super friendly and quick help. Thanks for being so great!
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January 2024 by Gabriel Montague
I have never been treated so bad in my life at AutoZone. I waited my turn in line. All I needed was a diagnostic check. It would’ve taken maybe a minute and a half the manager and the employee there proceeded to argue with me for three minutes about how they didn’t have time. And then threaten to call the police on me now I don’t know the reason but I think it’s because I’m Mexican ! Because they were willing to help all the white people were in front of me they were willing to help the people that were in back of. But they insisted that I have to stay to the side I really felt the racism.! If you’re Mexican black or you have brown skin, I wouldn’t go here. They’re going to treat you like a second class citizen. I really felt like I had to be in the colored line.! Right across the street to their competitor, O’Reillys and I was helped and under two minutes!
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January 2024 by SOUL SMASH
Yelm Hwy Lacey. Thank you Collin. I was highly satisfied with the evening manager Collin. He came outside in the freezing weather near closing time and installed my car battery. Subaru Forester. He maintained a positive and professional attitude even when the installation was getting more difficult than usual. Thanks Collin you made my day.
