“I have unfortunately been hit a few times now and have brought my vehicle in for repair, they’ve done really nice work, finished sooner than expected last time (haven’t got the car back yet for the most recent accident), and the customer service has always been really great. I can’t remember everyone’s name, but Barb has always been a pleasure to talk to, Trevor took care of my estimate today and also provided excellent service, Wally helped me the first time and was great. All staff have been patient with my questions, helpful, and all around provided great service. I highly recommend them for your auto repairs. Hopefully I don’t get hit again, but if I do I know where I’d take my car :)”
“I had a window blow out. They got it cleaned up and replaced the same day I called and they were 100$ less than safelite. I waited and it only took about 90 minutes.”
“When my husband’s car battery died, Danny was able to install a new car battery in just a few hours in our driveway, saving us the headache of having to tow the vehicle to a shop that charged us $150 more for a battery.Thank you for your time and saving us money.We are customers for life.”
“This establishment was wonderful! The customer service was very cheerful upon greeting me in the office, they were very informative and they kept me updated throughout the process once I dropped my vehicle off. I had some body damage that needed to be repaired and they had to color match my paint which they did a wonderful job on and the whole experience was a 10!!! Nikole Is who I worked with and I would highly recommend this establishment to anyone that Needs work done on their car! GREAT JOB TEAM!!!”
“Very helpful after I was rear ended. Was able to get in within days for the estimate and to get my car fixed. They took the time to explain what needed to be fixed and made sure that I understood that it was an estimate and more work maybe needed once they actually removed the bumper.”
“Jason and his team did a fantastic job with our Subaru Forester. He thoroughly explained the process and materials from start to finish and helped us make the right decisions about what needed to be done (and what didn't). Our car has never looked better!”
“These guys are great!!!!!
Not only are they real professionals who do exceptional work, they are fair!
No wonder my brother has gone to them for all his vehicles needs over dozens of years. Chris your wonderful, Big THANKS!”
“Absolutely phenomenal customer service. Communication was great, and I felt that they always considered doing only the very best work possible. They took just a little longer than expected, only because a part they received was not up to their standards. I appreciate the conscientious way they approached this repair, start to finish!”
“Whether it's something special I want done or it's a must with any of my vehicles, Especially with my most prized. Trew Auto Body is a very special place to me that originated from being a smaller body shop built up by a cpl of gentlemen that became life long friends. Even though they have retired and have sold their success off to the family who own it now is still managed by Adam the son of one of the previous owners along with his loyal and hard working crew has instilled and performed the same long lasting qualities that this shop was originally built on, Quality of work, love and care for their customers past and present and every single person working under the roof of Olympia's Trew Auto Body resembles the shops name Trew (True) and are very Genuine with it all. - Rich Osborn
(Ozzy)”
“Horrible customer service. Told it would take a couple of weeks really took a couple of months. Paint is now falling apart after about 5 months. Update they're definitely operating differently now. They have gone above and beyond to ensure that im satisfied”
“the best thing this place has going is the receptionist. i was amazed that they could do the work they did for such a low price. i own a business and i don't see how this place makes any money no wonder they have so many problems. Anyway over all no complaints on the work Manship.”
“Good work, Good price. They said 90 minutes and they were close enough to satisfy me. Only issue, if any was being unable to get at-home service as originally appointed.”
“Our bedroom window was leaking during a recent rainstorm. DK Boos was the first to respond and sent Jeff out the very next day. He quickly determined the window itself wasn’t the issue and identified other likely sources, all without charging a service call fee. DK Boos will be my first call when it’s time to replace our windows. Thanks DK Boos!”