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February 2024 by Chare D.
The service sucks. Selection is okay. Savings and Value are minimal Every time we come here in the last 2 years, we ask them not to overfill boxes. My husband broke his arm in 2021 and has been having a lot of trouble with muscle atrophy and pain. So, of course, we ask to please keep the boxes on the lighter side. Not once has anyone listened!! They put all the meat in one box, and that alone with a family of 5 is going to be hard to move. This time, it took 2 workers to move the box after asking 5 times to change how they were putting things in. We ended up dropping several items from the cart as we left the store, and again, we warned them that would happen. Just because a worker can help put heavy boxes in, does not mean we have the means to take heavy boxes out at home. Also, who stacks chips UNDER the box of meat????
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January 2024 by Kathy E.
I'm posting a review on the food court. Particularly the pizza. I'm truly surprised of the taste and cost of pizza. Today was the second time going to Costco just to get their pizza. I like the cheese pizza the best over the pepperoni. ( the only two kind they have) when ordering there they have been pretty fast on making them! The pizzas are Big! Well worth the price! Which is under 10 before tax. I actually think it has become my go to place for pizza! The employees there are friendly and you can tell work hard ! It looks as though they are always working and on their toes! The food court looked clean and stocked too!
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December 2023 by Fran B.
found rock like black thing in the pizza. almost broke a tooth.. gave the pizza to the couch surfer.. took the rock back and got refund
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November 2023 by Dawn J.
For some crazy reason Costco changed the ingredients and/or recipe gor it's famous Pumpkin Pie. It is absolutely awful. Takes processed like everything else. I threw mine out. Don't count on getting yours here this year. Not worth it.
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November 2023 by Kevin Hallford
Can't beat the price for anything in the store
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November 2023 by Nicole Lynn Moon
Excellent customer service and very friendly pharmacists.
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November 2023 by Joel A.
It's a Costco. Great prices on bulk products and pretty good discounts on car and home insurance through their affiliates. For the most part employees are helpful and friendly at this location. I'm taking away stars because the employees who work the self check out are completely incompetent. They stand behind a display where no one can see them then will get attitude at customers that come up from the pharmacies side and don't realize there is a line. I've seen it happen to multiple different shoppers. The self check out needs to be organized, and the employees directing traffic absolutely need an attitude adjustment. It's one thing to say "hey the line starts back there" it's another to say "oh, you're just going to cut in front of everyone" with a snarky attitude to an elderly couple shopping, who CLEARLY were not trying to cut in line. Absolute pelicans.
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September 2023 by Estabon B.
I am very impressed with Melissa at the Costco Lacey Hearing Aid Center. I have been wearing hearing aids for about 20 years, and love the new generation Kirkland Signature aids with built-in chargable batteries and blue tooth technology to take calls hands free. But I digress. I have had some changes in my hearing and Melissa did a new hearing test and adjusted my aids perfectly! She was terrific in that she explained the tests and results to me in a way I understood, which no other audiologist has ever done for me before!
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September 2023 by alex taber
Amazing customer service. Fast, friendly and very knowledgeable
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August 2023 by Like T.
Lately I've been picking up a cheap dinner for one with a slice of pizza, the soda, a hot dog, and a cup of soft serve. Eating out has gotten so expensive so when I don't want to cook I just stop by Costco. I've been buying my gas from Costco for 26 years. The other day it was $5.7? a gallon because it's summer. The lines look long, but it always moves quickly. I love that I get my rebate check once a year too.
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August 2023 by Angela L.
My Costco has the best customer service from walking in ,to checkout greeters They're always in a good mood
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April 2023 by Rob W.
My wife & shop here frequently for certain items. We also use Costco Gas Station for the lowest fuel prices in the area.
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April 2023 by Mikayla K.
Anthony from the glasses section was great! Amazing customer service and he was so helpful!
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February 2023 by Jason Noahr
Super slow pharmacy, no sense of urgency. Not enough employees for the volume of business they attempt to do. The least they could do is provide a place to sit, possibly some snacks. I’ve seen glaciers move faster than these employees and that pre climate change.
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December 2022 by Kathy M.
PSA: avoid the Hawks Prarie Costco at all costs! Go to Tumwater...besides it being crazy the week before Christmas, they are checking every.single.item as you go out the door. The lines at the registers weren't bad, but omgoodness the line to leave the store went from the door all the way to the bathrooms! I only had 4 items but had to wait forever for jam packed carts to be itemized and accounted for. 2 people got sent back for a cashier error. I will NOT go back there. I get the need to check, but seriously it was ridiculous.
